Senior Manager, Product Complaints - New South Wales - Bt

The Product Complaints Coordinator works within the RAQA team to manage the life cycle of product complaints. · The successful candidate will ensure timely resolution of complaints resulting in ongoing provision of high-quality and safety of device. · At Device Technologies, we s ...

As Senior Manager BT Complaints you will lead the end‑to‑end complaints function across Internal and External Dispute Resolution ensuring fair timely and high‑quality outcomes for customers. · Proven leadership experience ideally within complaints or case management environments. ...

The role is responsible for operational performance, people leadership, risk and compliance, and continuous improvement. · ...

As Senior Manager, BT Complaints, you will lead the end‑to‑end complaints function across Internal and External Dispute Resolution. · ...

+As Senior Manager, BT Complaints, you will lead the end‑to‑end complaints function across Internal and External Dispute Resolution... · +Proven leadership experience... · +Tailored learning and development opportunities. · ...

The Product Complaints Coordinator works within the RAQA team to manage the life cycle of product complaints. · ...

The Product Complaints Coordinator works within the RAQA team to manage the life cycle of product complaints within their assigned range of specialty areas. · Tertiary qualification in a related field (Science, engineering preferable) · Good understanding of medical terminology ...

To oversee the APAC complaints process; act as the subject matter expert on all complaints issues; work with Delegated Claims Administrators (DCAs), Coverholders (CHs) and internal claims and underwriting staff to ensure full adherence to our complaints handling responsibilities. ...

The Resolutions Manager (12-month fixed term contract) role offers an exciting opportunity to lead the management and resolution of escalated complaints. · This position is pivotal in ensuring that all complaints—both Internal Dispute Resolution (IDR) and External Dispute Resolut ...

To oversee the APAC complaints process; act as the subject matter expert on all complaints issues; · Act as the key focal point for all Complaints queries from internal and external stakeholders in the APAC region. · ...

To oversee the APAC complaints process; act as the subject matter expert on all complaints issues. · ...

Do work that matters At Group Customer Relations GCR we're the centre of excellence for complaint resolution at CBA Our mission is to deliver fair timely outcomes for customers while driving meaningful change across the Group We manage escalated and complex complaints provide ins ...

We manage escalated and complex complaints at CBA. We handle complaints across our diverse product suite. · We work flexibly in a hybrid model with the team spending a minimum of 40% of their time in the office each month, · We're looking for people who have strong customer focus ...

Make a real impact at AFCA where fairness drives every decision. Help us deliver world-class independent complaints resolution for Australians. · ...

We believe that when you can truly be yourself, · You can unlock your full potential. · The Complaints Resolution team is responsible for managing and resolving all escalated member complaints (both internal and external) in an efficient and transparent manner, · In line with the ...

We are looking for a Technical Customer Support Manager (2IC) to play a critical role in strengthening customer outcomes across our global support operation. · This role sits just below the Director of Customer Support and acts as the owner of complex, escalated customer issues, ...

We are looking for a Technical Customer Support Manager (2IC) to play a critical role in strengthening customer outcomes across our global support operation. · This role sits just below the Director of Customer Support and acts as the owner of complex, escalated customer issues, ...

This job is with Allianz Commercial, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. · As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hir ...

The Dispute Resolution Officer is responsible for delivering fair and efficient resolution of customer disputes within the Leisure Travel business and across the broader TMMA group product lines. · Review complaints and analyse all relevant documentation and correspondence involv ...

As an IDR Specialist at TAL, you'll play a key role in managing escalated customer complaints across our Retail, Direct, and Group businesses. · ...

We are seeking a Resolutions Manager to lead the management and resolution of escalated complaints in our dynamic financial services environment. The successful candidate will work closely with internal teams and external stakeholders to drive continuous improvement and deliver p ...