Senior Manager, Product Complaints - Sydney

The Product Complaints Coordinator works within the RAQA team to manage the life cycle of product complaints. · The successful candidate will ensure timely resolution of complaints resulting in ongoing provision of high-quality and safety of device. · At Device Technologies, we s ...

As Senior Manager BT Complaints you will lead the end‑to‑end complaints function across Internal and External Dispute Resolution ensuring fair timely and high‑quality outcomes for customers. · Proven leadership experience ideally within complaints or case management environments. ...

+As Senior Manager, BT Complaints, you will lead the end‑to‑end complaints function across Internal and External Dispute Resolution... · +Proven leadership experience... · +Tailored learning and development opportunities. · ...

As Senior Manager, BT Complaints, you will lead the end‑to‑end complaints function across Internal and External Dispute Resolution. · ...

The Product Complaints Coordinator works within the RAQA team to manage the life cycle of product complaints. · ...

The Product Complaints Coordinator works within the RAQA team to manage the life cycle of product complaints within their assigned range of specialty areas. · Tertiary qualification in a related field (Science, engineering preferable) · Good understanding of medical terminology ...

The Resolutions Manager (12-month fixed term contract) role offers an exciting opportunity to lead the management and resolution of escalated complaints. · This position is pivotal in ensuring that all complaints—both Internal Dispute Resolution (IDR) and External Dispute Resolut ...

+ Manage investigation and resolution of escalated IDR and EDR complaints via phone or in writing, adhering to company policies and regulatory obligations. Conduct thorough and timely investigations of complex and non-complex customer complaints. Interpret complex policies, produ ...

To oversee the APAC complaints process; act as the subject matter expert on all complaints issues; · Act as the key focal point for all Complaints queries from internal and external stakeholders in the APAC region. · ...

Do work that matters At Group Customer Relations GCR we're the centre of excellence for complaint resolution at CBA Our mission is to deliver fair timely outcomes for customers while driving meaningful change across the Group We manage escalated and complex complaints provide ins ...

We manage escalated and complex complaints at CBA. We handle complaints across our diverse product suite. · We work flexibly in a hybrid model with the team spending a minimum of 40% of their time in the office each month, · We're looking for people who have strong customer focus ...

Company Description · Lendi Group is a market-leading digital platform business that is focused on revolutionising the entire property journey. It operates Lendi - Australia's original and #1 digital mortgage brand - and the iconic Aussie franchise. · Powered by an advanced AI pr ...

Make a real impact at AFCA where fairness drives every decision. Help us deliver world-class independent complaints resolution for Australians. · ...

+Compliance is a key function that ensures CoinJar meets its regulatory requirements whilst enabling the business to achieve its strategic objectives and fostering best customer outcomes. · +We are seeking a Compliance Officer who is passionate about identifying, managing and mit ...

We are looking for a Technical Customer Support Manager (2IC) to play a critical role in strengthening customer outcomes across our global support operation. · This role sits just below the Director of Customer Support and acts as the owner of complex, escalated customer issues, ...

We are looking for a Technical Customer Support Manager (2IC) to play a critical role in strengthening customer outcomes across our global support operation. · This role sits just below the Director of Customer Support and acts as the owner of complex, escalated customer issues, ...

· Company Description · Lendi Group is a market-leading digital platform business that is focused on revolutionising the entire property journey. It operates Lendi - Australia's original and #1 digital mortgage brand - and the iconic Aussie franchise. · Powered by an advanced AI ...

The Dispute Resolution Officer is responsible for delivering fair and efficient resolution of customer disputes within the Leisure Travel business and across the broader TMMA group product lines. · Review complaints and analyse all relevant documentation and correspondence involv ...

As an IDR Specialist at TAL, you'll play a key role in managing escalated customer complaints across our Retail, Direct, and Group businesses. · ...

This job is with Allianz Commercial, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. · As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hir ...