Complaints Analyst - Sydney, Australia

To oversee the APAC complaints process; act as the subject matter expert on all complaints issues; · Act as the key focal point for all Complaints queries from internal and external stakeholders in the APAC region. · ...

If you also believe that everyone should be able to achieve their financial potential, then you'll love contributing to CMC Markets' company vision of providing the ultimate trading experience. · Seize the opportunity to progress your career in the fintech industry by joining a g ...

If you also believe that everyone should be able to achieve their financial potential, then you'll love contributing to CMC Markets' company vision of providing the ultimate trading experience. Seize the opportunity to progress your career in the fintech industry by joining a glo ...

The Complaints & Customer Resolution Analyst will assist in the investigation and resolution of internal and external customer complaints regarding retail and wholesale policies for Australia and New Zealand. · ...

Assist in the investigation and resolution of internal and external customer complaints regarding retail and wholesale policies for Australia and New Zealand. · The Complaints & Customer Resolution Analyst will assist in the investigation and resolution of internal and external c ...

Complaints & Customer Resolution Analyst will assist in the investigation and resolution of internal and external customer complaints regarding retail and wholesale policies for Australia and New Zealand. · ...

The Complaints & Customer Resolution Analyst will assist in the investigation and resolution of internal and external customer complaints regarding retail and wholesale policies for Australia and New Zealand. · Investigate, analyse and prepare determinations of complaints for Int ...

We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates and accommodate individual needs, differences, disabilities and working arrangements. · ...

The Complaints & Customer Resolution Analyst will assist in the investigation and resolution of internal and external customer complaints regarding retail and wholesale policies for Australia and New Zealand. · This will involve communicating with both internal and external stake ...

The Resolutions Manager oversees all complaints escalations and quality assurance activity across the My Aged Care Contact Centre and specialist teams. · This role involves leading a small team ensuring quality service delivery continuous improvement liaising with stakeholders mo ...

Reporting to the Service Manager – My Aged Care, you will oversee all complaints, escalations and privacy matters for My Aged Care. · Lead a small resolutions team (2 Operations Analysts) with regular coaching and development. · ...

The Senior Business Analyst drives enhancements to business systems ensuring solutions align with business requirements operational strategies and organizational plans. · ...

We're seeking a highly experienced, data-driven Senior Business Analyst. · This role sits in a data-intensive stream focused on complaints and customer data uplift. · Lead structured workshops to define current and future state requirementsReview and consolidate existing documen ...

We're seeking a highly experienced Senior Business Analyst to join an insurance organisation within its Group Customer Advocacy program. · Lead structured workshops to define current and future state requirements · Review and consolidate existing documentation, identifying gaps · ...

We are seeking an Analyst, Intelligence to provide professional support to Integrity investigations at the Law Enforcement Conduct Commission. · The successful candidate will have relevant tertiary qualifications in intelligence or similar discipline, demonstrated experience in l ...

We're seeking a highly experienced, data-driven Senior Business Analyst to join a large insurance organisation within its Group Customer Advocacy program. · Senior BA with strong delivery discipline and data-focused background · Proven experience working with Databricks (essentia ...

This role sits in a data-intensive stream focused on complaints and customer data uplift. · ...

As a Business Analyst at Plenti you will support both strategic and operational process improvement initiatives. · Process Development & Optomisation: Assist in identifying and designing enhancements to existing workflows across the customer journeySupport process optimisation in ...

We are seeking an experienced Incident Clinical & Risk Reporting Analyst to support our Care and Clinical Systems and Reporting team playing a pivotal role in ensuring the integrity accuracy and usefulness of clinical risk and compliance data across the organisation.This role req ...

· Oversee accurate, timely remediation of underpayment cases · Guide and support case managers, officers and analysts · ...