- Work collaboratively with the offshore team to ensure timely requests of quotes, name clearance and accurate binding of quotes are met
- Proactive engagement with underwriting to ensure an efficient and smooth account hand over for accounts to ensure information received is understood and complete in order to process / instruct policies on system(s)
- Ensure timely implementation of system procedures and creation of instruction document, ensure related data is complete and accurate to instruct local policy details
- Ensure complete documentation of files in document management system
- Accountable for correct financial bookings processing systems
- Keeps track of implementation progress and liaises with local staff to resolve queries
- At request of Underwriting, ensure timely and high-quality implementation of mid-term endorsements, issuance of certificates of insurance and focus on premium collection monitoring (according to the processing rules and guidelines, incl. system data entries)
- Address requests originating from client/broker immediately and refer to Underwriters
- Develop expert level knowledge of systems and processes and keep abreast of new guidelines published. Act as reference point for others when questions come up and/or uncertainties exist
- Ensure data quality accuracy ratios at the defined level/metrics.
- This is a technical role that also requires strong soft skills, and a customer service approach, so the candidate must be able to work in a data and deadline-driven environment and be able to communicate confidently with internal and external stakeholders.
- A continuous improvement outlook, a willingness to ask questions and explore new ideas is valued.
- Must be happy to work autonomously and enjoy collaborating with team members, often in a virtual environment.
- Understands the importance of why, and getting the little detail's right.
- Prior experience in corporate insurance, with previous experience in or a desire to learn about Global Programs would be highly valued.
- Strong Microsoft Office Suite skills, particularly Excel.
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Underwriting Assistant, Global Programs - Sydney, Australia - AXA Group
Description
Underwriting Assistant, Global Programs
Sydney, Australia
A technical operations role, this opportunity offers much more than the traditional Underwriting Assistant position. The main duties are the end-to-end servicing of locally produced multinational accounts and supporting the incoming overseas placements. The role is Sydney based.
DISCOVER your opportunity
Do you want to work with the biggest clients in the world, get exposure to complex risks and scenarios, and interact with highly qualified colleagues around the world?
Join AXA XL, and work with an amazing and supportive onshore service team in the interesting and growing space of Global Programs / Multinational Placements / International Policies.
What will your essential responsibilities include?
You will report to the Team Lead – Global Programs Middle Office, Australia.
SHARE your talent
We're looking for someone who has these abilities and skills:
FIND your future
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.
How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Inclusion & Diversity
