- Create and update documentation for troubleshooting procedures.
- Collaborate effectively with IT teams and stakeholders.
- Utilize scripting languages such as PowerShell for task automation.
- Implement monitoring solutions for proactive issue resolution.
- Participate in planning and executing EUC-related projects.
- Manage and prioritize tasks efficiently for project delivery.
- Contribute to knowledge base articles and documentation.
- Ensure EUC solutions adhere to industry best practices and compliance standards.
- Stay updated on security regulations and implement compliance measures.
- Demonstrate flexibility and adaptability in a dynamic IT environment.
- Endpoint Management:
- Utilize Microsoft Intune to manage endpoints, implementing policies for compliance and data protection.
- Desirable experience in iPad and iPhone deployment and upgrades via Intune with Windows management.
- Office 365 Administration:
- Oversee Office 365 administration, including email, SharePoint, OneDrive, and Teams for enhanced user experience and collaboration.
- Operating System Deployment:
- Proficiency in Microsoft Deployment Toolkit (MDT) for efficient and standardized OS deployment.
- Hardware Support:
- Provide comprehensive hardware support, troubleshooting, and maintenance for end-user devices.
- Desirable knowledge of Lenovo hardware stack.
- Endpoint Security:
- Implement and manage security solutions, including antivirus, encryption, and measures to safeguard end-user environments.
- Utilize Palo Alto Cortex XDR console.
- User Support:
- Offer responsive end-user support for hardware and software-related issues.
- Communicate proactively with end-users, gather requirements, and provide timely updates on issue resolution.
- Microsoft Windows 10, Intune, Office 365 (Word, Excel, etc.), M365 admin for Exchange, OneDrive, Teams, (Lenovo) hardware (laptop and desktop), Apple OS and devices, remote assistance tools, ServiceNow, Palo Alto Cortex XDR
- WFH options
- Unwavering focus on professional development
- Diverse & challenging project work
- Paid certifications
- Flexibility to juggle what's important to you with work
- Committed health & wellbeing plan
- Competitive salary packages
- Corporate partnerships
-
IT Support Engineer
6 days ago
Humanised Group Brisbane, Australia Full timeThe Company · Our client (internal IT) is based in the Eastern side of Brisbane and are one of the main industry players within the market. There is parking onsite with access to shops and retail outlets only a short walk away. · About the role: · You will be working alongside a ...
-
Technical Support Engineer
4 days ago
Knewin Brisbane City, AustraliaAbout the job The Red Hat Enhanced Support team is looking for Technical Support Engineer to join us. · In this role, you will be critical to the success of Red Hat cloud technologies by serving as a technical support for our solutions with SAP software running in public clouds. ...
-
Technical Support Engineer
6 days ago
Connect Personnel Brisbane, Australia Full timeGlobal Company Technical Role Great Career Path $100k package. This multi-billion dollar international business supplies to landmark Australian infrastructure construction projects. They are an innovative business that channels a significant portion of their revenue into research ...
-
Desktop Support Engineer
4 days ago
Datacom Brisbane City, AustraliaOur Why · Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow. · About the Role (your why) · Due to continued growth within our team, we have mu ...
-
Technical Support Engineer
1 week ago
Alliance Airlines Brisbane, Australia Full timePermanent Full-Time position · Supportive & Dynamic team · Join Australia's fastest growing airline · At Alliance Airlines, we like to operate with a mantra of doing what is best for our people and clients. Through applying this, we have been able to achieve success and are looki ...
-
Network Support Engineer
6 days ago
Hannahconsultants Brisbane City, Australia Full timeThe Network Support Engineer is responsible for overseeing computer information network systems and making decisions on how to upgrade and improve systems, with responsibility for installing and configuring computer systems, diagnosing hardware/software faults, and solving techni ...
-
Senior Support Engineer
5 days ago
Humanised Group Brisbane, Australia Full timeAbout the company · Situated on the north side of Brisbane but stillwithin5kms of the CBD, our client has been around for the last 15 years where they have built an impressive portfolio of clients within their niche space. · In recent years they have made a senior appointment whi ...
-
Operational Support Engineer
1 week ago
Zone IT Solutions Brisbane, Australia Full timeWe are hiring for the position of Operational Support Engineer (VMware). You will be responsible for providing technical support and troubleshooting assistance for VMware-based systems and technologies. · Requirements · 2+ years of experience in operational support or administrat ...
-
Technical Support Engineer
1 week ago
Red Hat, Inc. Brisbane, AustraliaAbout the job · The Red Hat Enhanced Support team is looking for Technical Support Engineer to join us. · In this role, you will be critical to the success of Red Hat cloud technologies by serving as a technical support for our solutions with SAP software running in public clou ...
-
Operational Support Engineer
1 week ago
Zone It Solutions Brisbane, Australia Full timeWe are looking for Operational Support Engineer based in the Sydney / Melbourne / Brisbane location to join a global IT service provider for a permanent role. · Experience in technology operations best practices, including patching, maintenance, standard operating environments, a ...
-
Desktop Support Engineer
6 days ago
Datacom Brisbane, Australia Full timeOur Why · Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow. · About the Role (your why) · Due to continued growth within our team, we have mu ...
-
Operational Support Engineer
6 days ago
Zone It Solutions Brisbane City, Australia Full timeWe are looking for Operational Support Engineer based in the Sydney / Melbourne / Brisbane location to join a global IT service provider for a permanent role. · Experience in technology operations best practices, including patching, maintenance, standard operating environments, a ...
-
NOC Support Engineer
1 week ago
Humanised Group Brisbane, Australia Full timeAbout the business: · A Technology business that is NOT an MSP or Consultancy which operates nationally, they have a unique and business-critical service offering which they provide. · They have an impressive track record for growth but what is more impressive is how they treat t ...
-
Product Support Engineer
6 days ago
Humanforce Brisbane, Australia Full timeDescription · Who are we? · Humanforce provides the market leading, employee-centred, intelligent, and compliant HCM suite for frontline and flexible workforces, offering highly configurable, best-in-one WFM, HR and Payroll - without compromise. Humanforce was founded in 2002 an ...
-
Product Support Engineer
1 week ago
Humanforce Brisbane, Australia Full timeWho are we? · Humanforce provides the market leading, employee-centred, intelligent, and compliant HCM suite for frontline and flexible workforces, offering highly configurable, best-in-one WFM, HR and Payroll - without compromise. Humanforce was founded in 2002 and has built st ...
-
Desktop support engineer
4 days ago
XPT Software Australia Pty Ltd Brisbane, AustraliaJob Description · Detailed JD (Roles and Responsibilities) · Provide a professional and well-mannered telephone and face to face service for all enquiries. · Provide an effective interface between users and service providers supplying all necessary diagnostic information accordin ...
-
Desktop Support Engineer
1 week ago
Datacom Brisbane, Australia Full timeOur Why · Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow. · About the Role (your why) · Due to continued growth within our team, we have mu ...
-
Senior Support Engineer
6 days ago
Humanised Group Brisbane, Australia Full timeAbout the company · Situated on the north side of Brisbane but still within 5kms of the CBD, our client has been around for the last 15 years where they have built an impressive portfolio of clients within their niche space. In recent years they have made a senior appointment whi ...
-
Operational Support Engineer
4 hours ago
Zone IT Solutions Brisbane, Australia Full timeWe are hiring for the position of Operational Support Engineer (VMware). You will be responsible for providing technical support and troubleshooting assistance for VMware-based systems and technologies. · Requirements · 2+ years of experience in operational support or administrat ...
-
Technical Support Engineer
1 week ago
Humanforce Brisbane, Australia Full timeDescription · Who are we? · Humanforce provides the market leading, employee-centred, intelligent, and compliant HCM suite for frontline and flexible workforces, offering highly configurable, best-in-one WFM, HR and Payroll - without compromise. Humanforce was founded in 2002 an ...
Desktop Support Engineer - Brisbane, Australia - ASG Group
Description
Transformative digital solutions take more than IT expertise. They take a partner you can count on. With an eye for precision and the vision to help you progress. Who can move quickly to find the right ways forward – so that you're always ahead of tomorrow.
Are you enthusiastic about delivering exceptional support within a dynamic IT setting? NRI Australia seeks a proficient Desktop Support Engineer to join our team in Newstead, Brisbane, conveniently located near transport connections. If you're prepared to excel in the following critical support areas, we invite you to apply:
Responsibilities:
Key Support Areas:
Skills:
WHAT'S IN IT FOR YOU?
In exchange for your exceptional technical skills, customer focused performance & out of the box thinking you'll be rewarded with a career changing experience only consulting can provide.
Additional benefits
✓ Option to work remote up to 3 months overseas or 6 months interstate (if your role allows)
✓ Work Hybrid if the role allows
✓ Access to WHEREFIT - exclusive discounts to leading fitness and wellbeing brands
✓ Free confidential access to Employee Assistance Program
✓ Salary sacrifice & Novated Leases
✓ Access Learning & Development opportunities
✓ 12 weeks paid parental leave
DIVERSITY & INCLUSION
We celebrate the diversity of people, and we pride ourselves on ensuring everyone belongs. As an equal opportunity employer, we want to create opportunities for everyone and will consider all applications without bias.
We value our collaborative culture and work together to support a variety of community organisations and social issues.
Transformative digital solutions take more than IT expertise. They take a partner you can count on. With an eye for precision and the vision to help you progress. Who can move quickly to find the right ways forward – so that you're always ahead of tomorrow.
WHO IS NRI?
We're that partner for countless businesses. Designing, implementing, and managing digital solutions that are as personalised as they are progressive. That open the doors to greater digital success – across business, government and beyond.
We deliver everything from business strategy and consulting through to infrastructure and managed IT services. We're backed by a global reach that makes us a truly game-changing alternative in the digital services space – with local decision-making and authority. And we're powered not just by technology, but by passionate people who who are fearlessly committed to getting it right for our customers.
Transformative digital solutions take the right team, making the right moves at the right time. You've found yours with NRI
