Operations Manager - Brisbane, Australia - David Jones

David Jones Brisbane, Australia

Found in: Talent AU C2 - 2 days ago

Full time, Permanent

Description

About the Role

David Jones exists to inspire Like No Other and as we continue to deliver on our ambitious transformation agenda in line with our Vision 2025+ strategy, we are committed to creating inspired careers so our people can Thrive. Referred to internally as Support Manager , this role will empower you to deliver a seamless experience to both our internal and external customers across our stores.

This role is accountable for the operational running of the store including; inventory management, facilities, cash management, risk management, sustainability and work health and safety. This role plays a key part in the overall performance of the store and through exceptional communication and organisational skills and an engaging leadership style, brings collaboration between our support functions and store teams to drive exceptional performance and profitable and efficient outcomes.

Responsibilities

Manage and engage our logistics and store support functions to ensure a seamless experience for our customers
Ensure stock is floor ready within the applied inbound and outbound inventory processes and required service level agreement (SLA)
Manage stocktake in line with policy, procedure and timelines allocated
Ensure all tasks relating to shrinkage is accurately completed not limited to processing adjustment, stock counts, and investigations
Oversee cash management processing in line with policy and procedure ensuring the balance sheet is accurate
Monitor expenses in line with forecast and budget
Efficient management of salaries, scheduling, and rostering through proficient planning, forecasting, and budgeting
Complete tasks associated with risk management and overseeing all aspects of the stock loss management policy
Oversee the sales team member Sales Incentive Scheme (FSIS) ensuring related tasks are accurately completed by the Sales Manager for reporting and budgeting purposes
Coach and develop team members in the 'support' team to build individual capability and achieve desired results
Organise and facilitate the company onboarding process for new team members to set them up for success
Initiate the recruitment process when vacancies arise as well as coordinate internal transfers in line with procedure
Promote WHS and well-being amongst teams whilst instilling a safe environment for all stakeholders
Support the store team in coordinating requirements for store events as well as managing the store refurbishment process
Coordinate and ensure information required for audits are readily available and opportunities are presented for improvement

Join us if you

Possess significant demonstrated experience managing a large-format retail environment, with a customer service-focused approach
Have developed exceptional people management skills, with a focus on coaching and inspiring your teams
Have proven financial skills and experience in a similar position
Possess exceptional communication skills, both written and spoken, with the ability to influence and partner with key stakeholders across the organisation to achieve business outcomes
Possess a customer-comes-first attitude, holding a professional stance and emotional intelligence
Are highly numerate with a strong commercial nous
Are able to act as an effective change agent supporting business initiatives
Have a demonstrated ability to manage complex, time-dependent deliverables and work within a fast-paced environment whilst balancing competing interests
Possess excellent communication skills, both written and spoken, with the ability to engage with a range of key stakeholders, both internal and external
Possess a strong retail acumen

Why work for us?

A competitive remuneration package, including an annual bonus incentive
Generous employee discounts across our brands
An additional day of leave for your birthday
A supportive, flexible and engaging environment that will support personal/professional development
Opportunities to support community partnerships across our Corporate Social Responsibility program
Be a member of a company committed to sustainable practices
Ongoing training and development to pursue individual ambitions

About us

Since 1838, David Jones' limitless quest for innovation and progress established the brand as Australia's original influencer in fashion and lifestyle. Having revolutionised the way Australians shop, David Jones' creation of a social centre inspired and created lasting memories for past, present and future generations. Today, our vision to inspire Like No Other drives us to continue this legacy in our ambitious purpose to be the destination that inspires, with experiences and services Like No Other.

Our Thriving cultural pillars inspire our people to deliver on our vision and purpose. We are Customer Obsessed ; curious to understand and dedicated to delighting them with seamless solutions as one team. We care for our people, customers, partners and community by creating Inclusive environments through belonging and respect. We Empower with implied trust to act with integrity, value our unique skills and be accountable for our decisions. We constantly seek Innovative ways of improving, changing and exploring ways that we can inspire.

David Jones is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Operations Manager

Found in: JobGet AU C2 - 4 days ago

Found People Brisbane City, Australia

Lead the Operations of a Major Events Company in QLD · $120k to $135k Plus Super plus benefits · Growing Business with huge upside heading into Olympics. · Join the best Audio Visual Events Specialist in Australia and Super Charge your Career Progression · About the Company · Wi ...
Operations Manager

Found in: JobGet AU C2 - 2 days ago

Found People Pty Brisbane City, Australia

Join the best Audio Visual Events Specialist in Australia and Super Charge your Career Progression · About The Company · With years of successful Audio Visual Events Experience, this family friendly company is continually redefining their technical prowess within the sector. · W ...
Operations Manager

Found in: JobGet AU C2 - 6 days ago

Conciliation Resources Brisbane City, Australia

CREATE has an exciting Operations Manger which can be based in one of the states of Australia. We offer great entitlements including Salary Sacrificing, and an additional 3 days Board Leave per annum on top of the 4 weeks annual leave. · CREATE Foundation is the peak consumer bod ...
Operations Manager

Found in: JobGet AU C2 - 4 days ago

Gough Recruitment Queensland, Australia

The Client: · Our client is a highly successful, reputable, long-standing property company based in Queensland, with multiple offices and sites. They are currently seeking an Operations Manager to join their team on the Sunshine Coast. · With many years of industry experience, ou ...
Operations Manager

Found in: Talent AU C2 - 6 days ago

Savanna Energy Brisbane, Australia Full time

S axon Energy Services Australia Pty Ltd, a Savanna Energy Services Pty Ltd Company is a leader in energy services offering drilling, completions & well servicing solutions in Australia. · Operations Manager · Savanna is currently looking for an experienced Operations Manager ...
Operations Manager

Found in: Talent AU C2 - 1 day ago

National Storage Brisbane, Australia Full time

We currently have an exciting opportunity for an Operations Manager to join our rapidly growing, ASX 200 listed company with 220+ Centres located across Australia and New Zealand offering self-storage, business storage, records management, climate-controlled wine storage, vehicle ...
Operations Manager

Found in: Talent AU C2 - 3 days ago

Dean & Ling Executive Brisbane, Australia Full time

Ready to be part of a team that has been an engineering success since 2007? This successful engineering consultancy is where innovation meets experience. They are more than just a consultancy – they're trusted partners who pride themselves on delivering creative solutions for com ...
Manager/Operator

Found in: Talent AU C2 - 1 day ago

Toni & Guy Bulimba, Australia Employed - Full time

TONI&GUY have an exciting Salon Business Opportunity for a Manager/Operator role based in the heart of Bulimba. · TONI&GUY opens the doors to infinite opportunities for personal and professional growth with opportunities for interstate travel to work on hair shows, events, photo ...
Project / Operations Manager

Found in: JobGet AU C2 - 2 days ago

Agforce Training Brisbane City, Australia

General/Business Unit Manager (CEO & General Management) · Be part of an exciting joint venture between AgForce and Response Group International · Are you a forward thinker with a passion for helping businesses to grow and succeed? We are looking for someone to play a key role ...
Regional Operations Manager

Found in: JobGet AU C2 - 2 days ago

New Era Cleaning Pty Ltd Brisbane City, Australia

New Era is a fast-growing commercial cleaning and facility management company. We serve predominately the Gold Coast and Brisbane regions and are now expanding into the whole of Queensland, as well as New South Wales. We are currently seeking a motivated and driven Operations Man ...
Workshop Operations Manager

Found in: JobGet AU C2 - 2 days ago

Brunel Brisbane City, Australia

Oversee the operations of business activities within the facility and catchment area. Be responsible for Profit and Loss of the business. · Responsibilities: · Manage and drive production activities to ensure revenue targets are met and exceeded, including continuous improvement ...
State Operations Manager

Found in: JobGet AU C2 - 2 days ago

Motorserve Brisbane City, Australia

We are looking for a State Operations Manager to join oversee our VIC & QLD sites · Build a culture that is consistent with the organisation's vision, purpose, values and strategy, focusing on impact and the achievement of measurable outcomes and accountability · Ensure workplace ...
Revenue Operations Manager

Found in: JobGet AU C2 - 12 hours ago

Michael Page Australia Brisbane City, Australia

About Our Client · The role is responsible for providing leadership, management and strategic direction to multiple business units, in a manner that drives efficiency, adds value to the organisation and fosters a culture of continuous improvement across the organisation. · The ro ...
General Manager Operations

Found in: Jobs Search AU C2 - 12 hours ago

Stellar Recruitment Pty Brisbane, Australia Full time

Capable and motivated General Manager required for QLD O/C coal operation · Long life with green fields growth prospects · Dynamic company with a great team in placeThe opportunity:Stellar Recruitment has been exclusively retained to secure a new General Manager Operations at Bar ...
Operations Support Manager

Found in: Talent AU C2 - 6 days ago

Savanna Energy Brisbane, Australia Full time

Saxon Energy Services Australia Pty Ltd, a Savanna Energy Services Pty Ltd Company is a leader in energy services offering drilling, completions & well servicing solutions in Australia. · Operations Support Manager · Savanna is currently looking for an experienced Operations S ...
Facilities Operations Manager

Found in: Talent AU C2 - 4 days ago

Raytheon Technologies Queensland, Australia Full time

Unspecified · Be trusted as a valuable team member · Lead a high calibre team with great benefits and professional development opportunities · Support the teams working on the nation's most complex Defence programs · Raytheon Australia is proud to be the trusted capability partn ...
General Manager Operations

Found in: Jobs Search AU C2 - 12 hours ago

Carroll Consulting Group Brisbane, Australia Full time

· •Newly created influencing role – strategic impact · • Build upon 46 years of history & technical expertise · • Quality products & reputation · About the company · Rarely offered opportunity Established 46 years ago this extremely well regarded and privately-owned company has ...
Farming Operations Manager

Found in: Talent AU C2 - 1 day ago

Agricultural Appointments Queensland, Australia Full time

Farm Operations Manager · Join a reputable family-owned farm enterprise a short drive from Emerald, QLD. Our client is seeking a passionate Farm Operations Manager to oversee 3,206 hectares of prime irrigation, dryland farming and improved grazing land. Reporting directly to the ...
Manager Operational Risk

Found in: Talent AU C2 - 2 days ago

Credit Union Australia Brisbane, Australia

Manager Operational Risk · Great Southern Bank is seeking a new Manager, Operational Risk to join the team on a permanent full-time basis. In this role you will support the business by providing second line oversight and challenge to ensure Great Southern Bank actively manage, e ...
Manager Strategy And Operations

Found in: Jobs Search AU C2 - 4 days ago

The State Of Queensland Brisbane, Australia Full time

Queensland Corrective Services(Organisation site ) · High Risk Offender Management Unit; Community Corrections; Community Corrections and Specialist Operations; Brisbane · The High-Risk Offender Management Unit (HROMU) team based in the Brisbane and Townsville regions are respons ...