- Spearhead customer acquisition and growth while fostering a strong and positive brand presence in the community.
- Provide dedicated client management by conducting initial assessments, annual reviews, and developing comprehensive care plans, all while building strong connections with clients' families.
- Manage and resolve client escalations and complaints to ensure high levels of satisfaction.
- Cultivate valuable relationships with various external service providers and internal Clinical and Allied Health teams.
- Champion a forward-thinking recruitment strategy and support your team throughout the employment lifecycle, from orientation and training to performance management.
- Foster a culture of safety, setting a leading example for your team.
- Drive continuous improvement initiatives and maintain a strong focus on compliance within your portfolio.
- Proven leadership skills with a track record of cultivating high-performing and engaged teams.
- Experience in effectively managing remote teams is a valuable asset.
- Strong coaching and development capabilities, using both formal and informal methods to nurture your team's growth.
- Exceptional multitasking and the ability to take ownership of customer-focused solutions.
- Prior experience in financial budget management.
- A demonstrated ability to build robust relationships with both internal and external stakeholders to achieve strategic business objectives.
- Strong organisation skills with the ability to self-manage your priorities
- Fully COVID-19 vaccinated with 2 doses (Booster is optional)
- Additional Leave entitlements including Community, Wellbeing & Deep Listening Leave
- Flexible Work Options – this role is a hybrid approach between client visits, Branch days & WFH as part of your week
- Lifelong learning & career development available - including full access to LinkedIn Learning & career opportunities
- Staff discounts – discounts across our Insurance, Home and Personal loans as well as travel and retail discounts through our partners
- Fitness Passport – discounted access to over 1,500 fitness facilities across Australia
- Novated Car Leasing options through our partner
- 14 weeks paid Parental Leave & access to Remedy's Bump to Baby program
-
Service Coordinator
1 week ago
Australian Unity Tweed Heads, AustraliaAs a **Service Coordinator, **within our Home Health program, your role will include managing a portfolio of approximately 150 customers as well as a team of Care Workers in **Tweed Heads** with our Branch located in Tweed Heads**. · In this role, you'll have the opportunity to c ...
-
Customer Service Coordinator
2 days ago
Coates Varsity Lakes, Australia**About us** · You've probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we're more than just scissor lifts and diggers. We're an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Indust ...
-
Client Service Coordinator
1 week ago
Dedicated Staffing Solutions Robina, Australia**Client Service Coordinators** · **$65,000 to $70,000 (based on experience)** · **Hit the ground running** · Due to huge growth within the pre-site department, our client requires experienced administrators who can hit the ground running. Established for over 30 years, our clien ...
-
Aquatic Services Coordinator
1 week ago
Belgravia Health & Leisure Group Pty Ltd Mudgeeraba, Australia**QLD, Mudgeeraba Aquatic Centre - Mudgeeraba 4213** · - Great career paths and development with an entrepreneurial organisation · - Free facility access · - Enjoy a great work / life balance with mornings, evenings and weekend rosters · This is a great opportunity for qualified, ...
-
Sales and Service Coordinator
2 days ago
Plantmark Carrara, AustraliaPosted: 24/01/2024- Closing Date: 24/02/2024- Job Type: Permanent - Full Time- Location: Carrara- Job Category: Quotes and OrdersEstablished in 1987, Plantmark has proudly supplied quality plants and trees to the landscape, development, government, and retail nursery industries f ...
-
Venue Service Coordinator
1 week ago
PCYC Queensland Natural Bridge, AustraliaWe are currently seeking a passionate and driven **Venue Service Coordinator** to join us at our PCYC Leadership Development Centre - Bornhoffen. If you have a passion for providing a high standard of maintenance and the ongoing development of a safe, high quality venue and prope ...
-
IT Service Desk Coordinator
1 week ago
JELD-WEN Helensvale, AustraliaWith some of the most iconic brands in the Australasian and global building industry, we are proud to have provided products and services to projects around the globe for residential, multi-residential, and commercial markets. Whether windows, doors, architectural glass, showers, ...
-
Member Services Coordinator
1 week ago
Accor Vacation Club Surfers Paradise, AustraliaAccor Vacation Club, proudly owned by the Accor Group, a world-leading augmented hospitality group offering unique experiences in more than 5,100 hotels and residences across 110 destinations, from luxury to economy. Accor Vacation Club is dedicated to providing our members with ...
-
Service Desk Coordinator
1 week ago
Infinite Aged Care Bundall, Australia**_The Opportunity _** · At Infin8 care, we pride ourselves on our ability to provide an environment which encourages and enables our 1500+ residents across 17 sites to remain independent and participate in activities that support their needs and promotes their quality of life. · ...
-
Customer Service Coordinator
4 hours ago
Buildsafe Arundel, AustraliaAbout Us · Buildsafe is an innovative leader within the building and construction space, providing height safety systems and solutions. We are fast-paced, ever-evolving and constantly challenging ourselves to be the best we can be · As a company, we place a strong emphasis on dev ...
-
IT Service Desk Coordinator
1 week ago
VENTORA Group Helensvale, Australia**About our Organisation** · With some of the most iconic brands in the Australasian and global building industry, we are proud to have provided products and services to projects around the globe for residential, multi-residential, and commercial markets. Whether it is windows, d ...
-
Customer Service Coordinator
6 days ago
Buildsafe Arundel, Australia**About Us** · Buildsafe is an innovative leader within the building and construction space, providing height safety systems and solutions. We are fast-paced, ever-evolving and constantly challenging ourselves to be the best we can be · As a company, we place a strong emphasis on ...
-
Talent and Culture Services Coordinator
2 days ago
AccorHotels Gold Coast, AustraliaAccor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, ...
-
Hcp Service Coordination Officer
1 day ago
Employment Hero Brunswick, Australia**HCP Service Coordination Officer** · **Brunswick** · **Full time** · - Contribute to the care of older people through customer service and coordination of services · - Competitive remuneration plus not-for-profit salary packaging · - Exclusive benefits including access to disco ...
-
Q&o Sales and Service Coordinator
1 week ago
Plantmark Carrara, AustraliaPosted: 03/07/2023- Closing Date: 30/07/2023- Job Type: Permanent - Full Time- Location: Carrara- Job Category: Quotes and OrdersEstablished in 1987, Plantmark has proudly supplied quality plants and trees to the landscape, development, government, and retail nursery industries f ...
-
Q&o Sales and Service Coordinator
1 week ago
Plantmark Carrara, Australia**Introduction**: · Established in 1987, Plantmark has proudly supplied quality plants and trees to the landscape, development, government, and retail nursery industries for over 35 years. · From tube stock to super advanced trees, we offer the largest range while maintaining the ...
-
Coordinator - Tweed Heads
1 week ago
Momentum Collective Tweed Heads, Australia**Introduction**: · ABOUT US · Momentum Collective is a registered charity and not-for-profit community services organisation creating real social change and inclusive opportunities. We have a proud 40 year track record operating in a suite of programs in disability, mental healt ...
-
Coordinator - Tweed Heads
1 week ago
Momentum Collective Tweed Heads, AustraliaPosted: 01/08/2023 · Closing Date: 14/08/2023 · Job Type: Permanent - Full Time · Location: Tweed Heads · Job Category: Community Services and Development · **ABOUT US** · Momentum Collective is a registered charity and not-for-profit community services organisation creating real ...
-
Coordinator - Tweed Heads
1 week ago
Momentum Collective Tweed Heads, Australia**Introduction**: · ABOUT US · Momentum Collective is a registered charity and not-for-profit community services organisation creating real social change and inclusive opportunities. We have a proud 40 year track record operating in a suite of programs in disability, mental healt ...
-
Coordinator - Tweed Heads
1 week ago
Momentum Collective Tweed Heads, AustraliaPosted: 12/04/2023 · Closing Date: 12/05/2023 · Salary: $80,000.00 · Job Type: Permanent - Full Time · Location: Tweed Heads · Job Category: Community Services and Development · **ABOUT US** · Momentum Collective is a registered charity and not-for-profit community services organ ...
Service Coordinator - Tweed Heads, Australia - AusUnityPRD1
Description
As a Service Coordinator, within our Home Health program, your role will include managing a portfolio of approximately 150 customers as well as a team of Care Workers in Tweed Heads with our Branch located in Tweed Heads.
In this role, you'll have the opportunity to collaborate with a seasoned Business Leader who excels in fostering a high-performing team culture and possess in-depth expertise in the Aged Care Quality Standards, making this a valuable learning and growth experience for you.
Industry experience isn't a must for this role We would welcome candidates from diverse backgrounds including those looking to make a rewarding career change from a Banking, Retail or Sales background.
Key accountabilities:
Does this sound like you?
Why work for Australian Unity?
Click APPLY or contact Caroline Gray (Talent Acquisition Specialist) at for a confidential discussion.
Australian Unity is an Equal Opportunity employer, and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people. To view our Reconciliation Action Plan, please click