Settlement and Support Specialist - Noble Park, Australia - RACV

RACV

Verified Company

Noble Park, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Noble Park, VIC | RACV Head Office

12month Fixed Term Full-Time | Hybrid working model
Competitive salary | Discounts on selected RACV products

Great things start here
Challenge yourself, inspire others, make a difference - it all starts here. At RACV, we're proud to be there for every Victorian.

Whether it's on the side of the road, a trip down the coast or inside our stores, we're in the community and a big part of their everyday.

When you join the journey at RACV, you'll find more than just a job. It's your chance to be part of something bigger.

About the Opportunity
Our Finance Company is a dynamic, fast paced, and fun environment in which to work.

We have an exciting opportunity for a Settlement and Support Specialist to join our team to continue to provide a high level of service to new and existing members as well as assist with administrative tasks, office functions whilst providing support to our finance team.

This could be just the right role for you

Reporting to the Team Leader - Lending Support, you will provide exceptional service answering inbound calls for new and existing finance customers.

This position will utilise your customer service skills to provide a win/win situation for our customers.

It is an opportunity to effectively maintain our loan portfolio whilst ensuring full compliance with industry regulations and company guidelines.

Key responsibilities will be:

Supporting growth and expansion of our business

What you'll need to be successful:

Experience and understanding of the lending process for Personal loans, Business Car loans and Leasing
Sound understanding of the consumer lending environment and finance industry in general
Thorough knowledge of NCCPA, Credit Act, Privacy Act, AML/ CTF/ PEP and other applicable legislation
Previous experience in a lending support / settlement role is essential
Ability to work and make businessbased decisions independently
Excellent written and verbal communication skills
Ability to effectively manage your time and prioritize your workload
Strong administration skills with a high attention to detail
Strong interpersonal and relationship building skills
An exceptional phone and customer service manner
Availability between 8.30am and 5pm Monday to Friday with the flexibility to work Saturdays and Victorian public holidays as required

The RACV difference
We champion diversity, work inclusively and believe every new voice brings brilliant new ideas.

Ready to reach your full potential? Join our team, where the work is more meaningful and making a difference beyond the work matters.

Application process
Submit your CV.

Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police checks as a condition of employment._
How to apply:
If you have
NOT registered with our Online Application System, you can begin your Application