Jobs

    Dispute Resolution Specialist - North Sydney, Australia - Zurich Insurance Group

    Zurich Insurance Group
    Zurich Insurance Group North Sydney, Australia

    5 days ago

    Default job background
    Description

    A new adventure awaits..

    At Zurich we're on a journey to lighting the way to a brighter future... a brighter future for you – focused on your career, your wellbeing, and your community – as well as our customers and the planet.

    We take pride in uniting our people within an energized culture that empowers everyone to focus on what matters most to our customers and each other. This is an exciting time to be at Zurich as we empower our people to fuel innovation and collaborate across diverse teams. At Zurich we encourage everyone to be curious, courageous, and responsible as we seek out new opportunities to delight our customers. We know we can achieve great things when we put our mind to it.

    Let's create a brighter future together, let's make a difference

    Work is something you do, not only somewhere you go. The way we work continues to evolve and at Zurich we are committed to creating ways of working that ensure you are helping to create a brighter future.

    The Dispute Resolution Specialist is a technical role that spans IDR and EDR responsibilities across a diverse General Insurance portfolio. The IDR component of the role involves management of disputes and complaints that are escalated internally from business areas within Zurich while the EDR component of this role involves managing disputes lodged with external schemes such as AFCA, OAIC and AHRC. Management of both IDR and EDR disputes require thorough case investigation, analytical skills, and internal and external stakeholder management.

    This is a 6-month contract role

    Important to your success – let's grow together

    • Previous experience managing claims, ideally across landlord or property insurance lines.
    • Exposure to internal and external dispute resolution processes will be advantageous.
    • Advanced level of customer service and complaint resolution skills, with the ability to retain customer relationships and reduce reputational and financial risk.
    • Excellent communication and stakeholder management skills.
    • Ability to prioritise and manage strict timelines.

    Belong. Zurich is here to support you

    There are many reasons why Zurich is the right choice for you, but here are just a few – grow, and thrive in your career (we support and encourage it); work with global, diverse, and inclusive teams; explore your passions, fuel innovation, drive equity, collaborate and make a positive difference beyond your role; access programs to stay healthy and feel healthier; ; become an activist in your community with the support of Z Zurich Foundation; award winning training programs; state-of-the-art Green Star rated office in North Sydney; we plant a tree for every new employee – one of many local initiatives driving our contribution to ambitious global sustainability targets.

    We could go on, but the main point is that Zurich is a place that you can truly belong and thrive

    Zurich is an equal opportunity employer. We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to let us know at the time of your application.

    So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure

  • Zurich Insurance

    Dispute Resolution Specialist

    1 week ago

    Zurich Insurance North Sydney, Australia

    A new adventure awaits- At Zurich we're on a journey to lighting the way to a brighter futurea brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.- We take pride in uniting our people within an energized ...

  • Zurich Insurance

    Dispute Resolution Specialist

    1 week ago

    Zurich Insurance North Sydney, Australia

    **A new adventure awaits** · - At Zurich we're on a journey to lighting the way to a brighter futurea brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet. · - We take pride in uniting our people within an ...

  • Shift

    Dispute Resolution Specialist

    1 week ago

    Shift North Sydney, Australia

    **Company Description**: · At Shift, we're business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products. · We believe Australian businesses are the driving force behind our economy and are ...

  • Shift

    Dispute Resolution Specialist

    2 days ago

    Shift North Sydney, Australia

    **Company Description**: · At Shift, we're business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products. · We believe Australian businesses are the driving force behind our economy and are ...

  • Shift

    Dispute Resolution Specialist

    6 days ago

    Shift North Sydney, Australia Full time

    Company Description · At Shift, we're business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products. · We believe Australian businesses are the driving force behind our economy and are cor ...

  • Innovior

    Consultant - Integrated Operations (Iops) - Sydney

    3 days ago

    Innovior North Sydney, Australia

    **Join one of the fastest growing digital transformation consultancies in Australia.** · **Who are Innovior** · Innovior is a leading boutique Digital Transformation consultancy. We began as a specialist in Intelligent Automation and quickly expanded our services to include Sales ...

  • Royal Caribbean Group

    Spec, Guest Experience

    3 days ago

    Royal Caribbean Group North Sydney, Australia

    **Join the Royal Caribbean Group and set sail on a career like no other** · We're on the hunt for a dedicated **Guest Experience Specialist **where you'll play a pivotal role in creating an amazing experience for Royal Caribbean and Celebrity Cruises guests within Australia and N ...

  • Afterpay

    Customer Service Team Lead

    1 week ago

    Afterpay North Sydney, Australia

    **Company Description**: · At Shift, we're business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products. · We believe Australian businesses are the driving force behind our economy and are ...

  • Teradata

    Technical Platform Manager

    1 week ago

    Teradata North Sydney, Australia

    Job Description · You will be part of a team of Technical Platform Managers who work cross-functionally with Sales Support, Product Management, Engineering, global support teams to ensure a unified customer experience on public cloud. · **Responsibilities**: · Support a 24x7 team ...

  • Zurich Insurance

    Underwriting Platform Specialist

    4 days ago

    Zurich Insurance North Sydney, Australia

    A new adventure awaits- At Zurich we're on a journey, even though we are 100 years young in ANZ, we are lighting the way to a brighter future. A brighter future for you - focused on your career, your wellbeing and your community - as well as our customers and the planet.- This ex ...

  • Shift

    Client Solution Specialist

    2 days ago

    Shift North Sydney, Australia

    **Company Description**: · At Shift, we're business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products. · We believe Australian businesses are the driving force behind our economy and are ...

  • Ventia Pty Limited

    Health and Injury Management Partner

    1 week ago

    Ventia Pty Limited North Sydney, Australia

    **Health and Injury Management Partner**: · - Date: 6 Jul 2023- Location: North Sydney, NSW, AU, 2060- Company: Ventia**About Us** · With strong leadership and an ability to drive excellence through the commitment of our people, Ventia aims to provide an unrivalled opportunity fo ...

  • TPG Telecom

    Regulatory Specialist

    2 days ago

    TPG Telecom North Sydney, Australia

    We've only just begun, but what a beginning. In a once in a generation moment, we've brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and felix. The latest technology an ...

  • FiveStones Limited

    Customer Success Manager

    4 days ago

    FiveStones Limited North Sydney, Australia

    **About FiveStones** · **About FiveStones**: · FiveStones, a Numiracle Group company, is a Google Marketing Platform ad technology provider which also provides a number of services across digital maturity consulting, outsourced operations, and training & enablement. Used to suppo ...

  • Nine

    Content Partnerships Manager

    4 days ago

    Nine North Sydney, Australia

    Company Description · Nine is Australia's largest locally owned media company - the home of Australia's most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want ...

  • EssilorLuxottica

    Ecommerce Support Specialist

    4 days ago

    EssilorLuxottica North Sydney, Australia

    We are · **EssilorLuxottica**, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Formed in 2018 by the combination of Essilor and Luxottica, our Company combines two centuries of innovation and human endeavour to elevate visi ...

  • Cover-More

    Critical Incident

    5 days ago

    Cover-More North Sydney, Australia Permanent - Full time

    Job Description · Are you ready to grow your career in Insurance? · Cover-More Group helps people travel safely across the globe every day. We are there at every step of a traveler's journey, to keep them safe and help them out if something goes wrong. We are committed to prov ...

  • Cover More Group

    Critical Incident

    5 days ago

    Cover More Group North Sydney, Australia Full time

    Are you ready to grow your career in Insurance? · Cover-More Group helps people travel safely across the globe every day. We are there at every step of a traveler's journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast ...

  • Shift

    Senior Collections Officer

    1 week ago

    Shift North Sydney, Australia Full time

    At Shift, we're business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products. · We believe Australian businesses are the driving force behind our economy and are core to our communities. · ...

  • Amazon Commercial Services Pty Ltd

    Sr. Workplace Health And Safety Manager

    1 week ago

    Amazon Commercial Services Pty Ltd North Sydney, Australia Full time

    The Sr. · WHS Manager Responsibilities:Possess a thorough understanding of local/regional regulations and company policy.Provide guidance and oversight to ensure compliance to all applicable Amazon WHS Policies.Measure sites' performance against published requirements in WHS poli ...