Team Leader - Melbourne, Australia - HAYLO People
Description
Join one of Australia's most trusted brands in the workers compensation sector- Step into a brand new Team Leader role which you can truly shape as your own
- Generous salary, bonus scheme, annual pay reviews, valuesdriven culture
We are partnered with a well-established and highly regarded agent that has enjoyed significant success over the years and has ambitious growth plans for 2024.
This unique Team Leader role will enable you to leverage your previous strong experience in workers' compensation to establish and grow a high-performing claims management team.
The role:
- Managing a new team, building capability and growth
- Embedding good practices, processes and procedures
- Coaching and mentoring, creating a collaborative and supportive team culture
- Managing stakeholder relationships, addressing concerns, handling escalations and making critical decisions on claims based on policies, regulations and company guidelines
About you:
- A strong background in managing workers' compensation claims
- Knowledge of Comcare and the SRC Act is highly regarded
- Proven handson leadership skills, with a collaborative and inclusive style, and passion for empowering individuals to drive excellence Possess a customerfocused mindset, good problemsolving skills, an adaptable nature, and the ability to handle complaints and escalations
Benefits:
- $100k - $126k plus Super depending on experience
- Generous bonus scheme
- One RDO per month
- Annual salary and bonus review
- A thriving valuesdriven culture with a supportive leadership team
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