Internal Sales - Melbourne, Australia - Vendito Consulting

Vendito Consulting
Vendito Consulting
Verified Company
Melbourne, Australia

2 weeks ago

Olivia Brown

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Olivia Brown

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Description
Sector- Industrial

  • Job type
  • Full Time


  • Contact Location

  • Melbourne
  • Salary 65k/year 90k/year
  • Reference
    About the company


A family owned and operated company based in WA providing fasteners, fixings and consumables to the mining and manufacturing sectors.

We are a fast-paced business with ambitious growth targets that we strive to reach each and every day.


Living and breathing our values; Genuine, Prompt, Innovative, Ethical, Passionate, we work to provide a service that surpasses industry standards.


About the role


Responsible for sales order entry and quoting - includes effective assistance with handling complaints/mistakes and returns, efficient handling of all interactions and communications to provide exceptional customer experience for all orders.

Resourceful use of ERP (Business Centrals) system to ensure accuracy and speed.


Your responsibilities will include:

  • Entering & Invoicing Sales Orders
Credits & Returns

Entering Prospects into system

Receiving and responding to customer enquiries

Sales order follow up

Assist with effective resolution of complaints and mistakes

Quoting & Following up accounts and prospects

Assist in purchasing when requested


Benefits

  • Open and transparent business structure and results
WA Family owned and operated business

Company paid training and development

Career development opportunities

If you are a proactive problem-solver who is passionate about delivering exceptional customer service, we want to hear from you

  • Excellent communication skills and a friendly, customercentric approach.
Strong problem-solving abilities and the ability to remain calm under pressure.

Proficiency in using customer service software and systems.

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