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Rooms Division Manager - Melbourne, Australia - SOFITEL
Description
Job DescriptionLeading from the front, you will join a team who are highly guest focused delivering exceptional guest service, whilst proactively driving and maximising revenue and upselling programs. You will have direct responsibility of managing the Front Office division which encompasses Reception, Concierge, Driveway, Guest Relations, Club Lounge & Housekeeping.
You will have the opportunity to create and drive strategy for the Front Office operations. This role will be both challenging and rewarding as the successful candidate will gain commercial acumen, product development and leadership skills in a luxury environment.
Qualifications
•Demonstrated leadership and mentoring abilities
•Genuine commitment to guest service and excellent attention to detail
•Minimum five years experience in a leadership role in a luxury hotel
•Experienced in budgeting, forecasting, payroll planning, cost control
•Demonstrated passion for the Rooms Division
•Demonstrated leadership that ensures product innovation and development is ingrained in all practices
•Implement all Sofitel relevant standards and specifications within the department.
•Demonstrated ability and passion to establish long-term departmental strategic plans and goals for the people and the product
•Demonstrated leadership that ensures the growth and development of the people
•Exceptional interpersonal communication skills and presentation
•Efficient time management skills and able to manage competing priorities
MY BENEFITS:
•Opportunity to work at an iconic Melbourne luxury hotel
•Develop your career with a view of stepping into a Hotel Manager role next
•Convenient CBD location
•ALL Heartist card benefits, global discounts for Accor hotels
ROLE:
Full-Time
