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    Service Technicians - Newcastle, Australia - A.I.R Recruitment

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    Full time
    Description
    • $38-$42 per hour + super
    • Permanent position with paid overtime at penalty rates
    • Tool of Trade vehicle
    • Opportunity for training and development
    • Strong company culture and values


    Our client is proudly known as experts in their industry, servicing the Newcastle, Hunter and Central Coast for many years. They are dynamic and have a strong market presence backed by well recognised global brands, servicing industrial, commercial and mining industries. They are recognised for their exceptional commitment to customer service and the ability to deliver technically competent, safe and innovative solutions.

    Due to growth, we're seeking a motivated and enthusiastic Service Technician to join their team. Within this role you will provide clients with consistent and accurate service, repair and maintenance of commercial equipment.

    The role:

    • Attend client sites for routine service, repairs and maintenance requirements for commercial equipment.
    • Review daily work orders and plan your day to ensure all jobs are resolved and completed.
    • Provide an effective service by identifying system/requirements, ordering and gathering components and parts, completing installation, performing acceptance tests.
    • Maintain and develop customer relationships through effective communication, attending to client needs, providing recommendations and maintaining customer confidentiality.
    • Follow troubleshooting steps in line with policy and product requirements/manuals.
    • Document service and installation actions by completing forms, reports, logs and records.
    • Maintain communication with internal sales team and communicate sales and upsell opportunities to ensure customer needs are met.
    • Participate in product training


    What we're looking for:

    • Trade qualified, trade assistant or hold a mechanical aptitude
    • High focus on Quality and attention to detail
    • Dynamic performer and achiever
    • Planning and organisational skills
    • Effective communication skills
    • Drivers licence


    Benefits to you:

    • $38-$42 per hour + super
    • Permanent position with paid overtime at penalty rates
    • Tool of Trade vehicle
    • Opportunity for training and development
    • Strong company culture and values.


    If you're a hungry for the next step in your career with an exciting and growing company, APPLY TODAY


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