Oboh - Allocations Coordinator - Sydney, Australia - The Staffing Group

The Staffing Group

Verified Company

Sydney, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Company description:

Established in 1840, we're Australia's first member-owned wellbeing company, delivering health, wealth and care services to more than 700,000 Australians.

Today, while we've grown to a company of nearly 7000 employees, our focus remains the same as it was 180 years ago to deliver Real Wellbeing for our customers, members and the community.

We support your Real Wellbeing so you can better support our members' and customers' wellbeing journey

Job description:

What's on Offer:

We value our employees and the wonderful work they do.

Our employees enjoy an enviable range of benefits, including the following:

Allocation to a smaller
supportive team:
Enjoy additional yearly
Well-Being and Communityleave days

-
14 week paid parental leave, with equal benefit for both parents
PLUSour Bump to Baby program
-
Employee Assistance Program -support and assistance for you and your partner at those times in life when you need it most

Attractive
employee discountson Australian Unity Banking products, Private Health and General Insurance

-
Travel and Accommodation - care hire, travel insurance and accommodation discounts

Your role

The Home Care service program delivers in-home support services to aging clients to help them live independently, supported and empowered, within their own homes and communities.

In these unprecedented times, we must do what we do best: We connect. We Respect. We make it possible.

As an Allocations Coordinator, you will;

Create an effective scheduling and rostering service to align Care Worker rosters efficiently to meet customer requirements
Work within a multidisciplinary team including internal colleagues, managers & support members as well as external clients and their relatives, Service Providers, & Allied Health Professionals
Effectively manage roster changes, leave and absence planning and new employee on boarding to ensure effective coverage of all shifts to client needs and service delivery targets
Assist with providing branch administrational support as required
Assist with client phonebased inquiries via triage of service support when required
Support broader allocations team with administrative tasks during core business hours
Maintain accurate and up to date client and employee records

Please Note:

We have
multiple Permanent Part-Time opportunities working in our Team, between the hours of
4 x positions:5am AEDT to 9am AEDT
Monday - Friday and 1 x position: 5pm AEDT to 9pm AEDT** Monday - Friday.

This is a virtual role requiring you to
work from home, however there will be requirement for you to attend a local Branch for training purposes on your first 4-6 weeks during business hours of 9am - 5pm.

You will be required to have the following technology requirements;

Private room/space which can be used for your home office set up
Reliable/stable internet connection
Demonstrated IT skills and proficiency in telephonybased systems where you are comfortable navigating multiple software

You will be provided with relevant technology equipment to support you with your WFH setup.

About you

You are comfortable and well versed in fast paced environments dealing with a range of stakeholders and have excellent administrative and technological skills.

You will work closely with a team of fellow Allocation Coordinators, Service Coordinators & Branch Managers to provide administrative, rostering & allocation support to our Home Care teams.

Your expertise and qualifications demonstrate the following essential and desirable attributes:

Professional verbal and written communication skills
Experience rostering and scheduling staff in a high volume and fast paced work environment ideal but not essential we would consider an applicant seeking a career change if you come from a strong Admin/Receptionist support role
Experience with scheduling and rostering services for a highly contingent workforce with complex and changing client requirements
Previous experience in Scheduling, Allocations and/or Resource Management ideal but not essential
Competent using MS Suite and online rostering technology/systems

To Apply
At Australian Unity the health, safety and wellbeing of our people and our customers is our highest priority.

In recognition that COVID-19 is affecting the way we work and creating new and sometimes challenging issues for our people, we have special leave arrangements in place and strengthened measures to support employee mental health and wellbeing.

**Recruitment Agencies