Administrative Service Officer 3 - Canberra, Australia - ACT Government Health

ACT Government Health

Verified Company

Canberra, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Administrative Service Officer - Administration Support Officer

(

Job Number:

02A4M

)

Description

Directorate

Canberra Health Services
Branch
Mental Health, Justice Health and Alcohol and Drug Services (MHJHADS)
Section
Justice Health Services
Position Number
57300
Position Title
Administration Support Officer
Classification
Administrative Service Officer 3
Vacancy Type
Temporary Fulltime
Vacancy Length
11 Months with possibility of extension up to 12 months and/or permanency**Location
Alexander Maconochie Centre/City/Bimberi Youth Justice Centre
Base Annual Salary

- $68,685 - $73,920
Contact Officer
Closing Date

22 May 2023
Our Vision: Creating exceptional health care together.

Our Role:
To be a health service that is trusted by our community.

Our Values:
Reliable, Progressive, Respectful and Kind.

POSITION OVERVIEW:

Justice Health Services (JHS) is part of the Division of Mental Health, Justice Health and Alcohol & Drug Services.

JHS provides high quality primary and forensic mental health care, and people can access these services through the City Health Centre, Alexander Maconochie Centre (AMC), and Bimberi Youth Justice Centre (BYJC).

You may be required to work at various JHS sites providing administrative support including front office duties.

As an Administration Support Officer, you will report to the JHS Administration Manager and be expected to provide high level administrative support to the Justice Health Services teams with a focus on effective administrative support to ensure effective clinical service delivery and providing high-quality customer service to JHS clients and external stakeholders.

This position is based at the AMC, however, may be required to work across multiple sites including the AMC, BYJC, and 1 Moore Street.

DUTIES:

Under general direction of the Administration Manager, you will perform a range of administrative and support functions for AMC, BYJC and City Health Centre.

You will:

Undertake a range of administrative functions, including but not limited to:
Records Management.
Management of team calendars and meeting papers.
Data entry and data reporting including preparing brief reports.
Reception duties including but not limited to, phone management, inbox management, appointment management.
General office duties.
Provide high level customer service.
Provide secretariat support to a range of JHS meetings including recruitment processes.
Communicate and liaise effectively with clients, members of the clinical and management team to ensure effective coordination of administrative functions.
Preparing documents and reports as per legislation pertaining to the Release of Information.
Utilise a range of electronic systems (e.g., DHR, Taleo, Converga and Microsoft Office Suites)
Provide assistance to the JHS Administration Manager, when required.
Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.

ABOUT YOU:

Behavioural Capabilities

Strong organisational skills with a high degree of drive with a commitment to achieving positive outcomes.
Adaptability and flexibility to accommodate change and provide responsive services to meet clients' needs.
Sensitivity and understanding with a nonjudgemental attitude.
Ability to manage confidential and sensitive information.

Position Requirements/Qualifications

Have an understanding of how the National Standards and Quality Health Service (NSQHS) indicators align with this role.
Fulfil the responsibilities of this role as detailed in the CHS Exceptional Care Framework, Clinical Governance Framework, Partnering With Consumers Framework and all other related frameworks.
CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates and contingencies.

DESIRABLE

Knowledge of Canberra Health Service internal software packages.
Current driver's licence is preferred but not mandatory.
Undergo a preemployment National Police Check.

- Prior to commencing this role, a current registration issued under the
_Working with Vulnerable People (Background Checking) Act 2011_ is required. For further information on Working with Vulnerable People registration refer to - Working with vulnerable people (WWVP) registration )

WHAT YOU REQUIRE:

These are the key Selection Criteria for how you will be assessed in conjunction with your curriculum vitae and experience: