Aps 3 - Richmond, Australia - Australian Government Department of Defence
Description
$62,863 - $69,265 (plus Super)- Richmond
- NSW
The Role
Interested in a role where you provide quality work outcomes in a dynamic and changing financial environment?
Your role will require you to contribute and engage with change and to exhibit behaviours promoting a supportive and inclusive culture as Defence undergoes a reform program.
An APS3 Accounts Receivable Officer will establish priorities, while exercising some autonomy about how their work is performed.
You will undertake specialist debt collection, procedural, clerical, administrative support or operational tasks including research and analysis activities to support their work unit.
The work may have an element of complexity.About our Team
We are a small team that provides Accounts Receivable processing and debt collection management for Defence, Australian Signals Directorate and the Australian Submarine Agency.
The team's tasks range from general enquiries, clarification and confirmation of data, engagement with business areas, key stake holder management, basic and advanced debt collection, referrals to the Defence Mercantile Agent, liaison with Bankruptcy Administrators, Audit and Fraud teams and Defence Legal.
- Communicate and negotiate in a strong, clear and concise manner.
- Have a passion and commitment towards customer service in a fastpaced environment.
- Understand and follows procedure, policies and processes to complete a range of debt collection and processing tasks.
- Be digitally aware and use technology to undertake operational work in a financial environment.
- Work well within a team based environment and seek efficiencies in process.
- Have the ability to build and sustain positive customer relationships and exercise good judgement in resolving queries.
