Customer Care Consultant - Regency Park, Australia - New Start

New Start

Verified Company

Regency Park, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Join an iconic business, leaders in industrial & safety supplies:

Great employee benefits with ongoing training & career development:

-
Permanent full-time role, located in Adelaide, friendly & supportive team

We are looking for an enthusiastic
Customer Care Consultant to join our customer service team based in
Regency Park SA to provide an exceptional level of service to our growing customer base.

**This is an Indigenous
- identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)**
Your key responsibilities include, but not limited to:

Inform customers of new product range and services where applicable
Understanding customer's sales history and proactively identifying requirements
Ensure customer requests are actioned in a timely manner within allocated timeframes
Take ownership in continuing and cultivating all customer interactions

To be successful, you will have:

Industry knowledge or experience in a high-volume call centre environment preferred but not essential
Outstanding customer service skills and the ability to work unsupervised in a small team
Clear verbal and written communication skills are necessary
Applicants with an advanced understanding of Microsoft or Cloud based CRM programs
Forward thinker who can think outside the box

Salary:
$50, $55,000.00 per year

Schedule:

Day shift
Monday to Friday

Ability to commute/relocate:

Carole Park

QLD:
Reliably commute or planning to relocate before starting work (required)

Application Question(s):
- do you identify of Aboriginal or Torres Strait Islander descent