Customer Service Consultant - Canning Vale, Australia - New Start

New Start
New Start
Verified Company
Canning Vale, Australia

2 weeks ago

Olivia Brown

Posted by:

Olivia Brown

beBee Recruiter
Description
We are currently hiring an experienced
Customer Care Consultant for to work at our
Canning Vale NSW site

**This is an Indigenous
- identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)**
Your key responsibilities include, but not limited to:
  • Inform customers of new product range and services where applicable
  • Understanding customer's sales history and proactively identifying requirements
  • Ensure customer requests are actioned in a timely manner within allocated timeframes
  • Take ownership in continuing and cultivating all customer interactions

To be successful, you will have:

  • Industry knowledge or experience in a high-volume call centre environment preferred but not essential
  • Outstanding customer service skills and the ability to work unsupervised in a small team
  • Clear verbal and written communication skills are necessary
  • Applicants with an advanced understanding of Microsoft or Cloud based CRM programs
  • Forward thinker who can think outside the box

Salary:
$50, $55,000.00 per hour


Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Application Question(s):
- do you identify of Aboriginal or Torre strait Islander Decent

  • Are you Covid Vaccinated

Experience:


  • Customer service: 1 year (preferred)
  • Administration: 1 year (preferred)
  • Call centre: 1 year (preferred)

Licence/Certification:

  • Drivers licence (preferred)
More jobs from New Start
See all jobs of New Start