- Act as the key contact for the client post-sale to implement the solution(s) into their operational environment effectively. This may be done via emails, phone call, web meeting, etc.
- Manage the onboarding experience and interact with the client and key internal resources to ensure all key milestones are met.
- Leverage analytics to proactively reach out to the existing customer base, to improve product adoption and ensure their success with the application throughout the customer life cycle.
- Cross-functional internal collaboration to advocate for the voice of the customer to all relevant stakeholders internally and with our channel partners.
- Demonstrate an ability to create partnerships and manage relationships to investigate and resolve customer issues.
- A minimum of 3 years of work experience in a customer facing role, providing exceptional customer service.
- Outstanding follow-up and follow through to ensure customers' success and a positive outcome.
- Experience in software facilitation with a focus on fleet telematics is preferred.
- Experience utilizing a CRM tool (i.e. Sales Force).
-
Senior Artificial Lift System Engineering Specialist
Found in: Jobleads AU C2 - 5 hours ago
Client of Matcha Talent Adelaide, AustraliaSenior Artificial Lift System Engineering Specialist · Job Summary · We are seeking an Artificial Lift Engineering Specialist to join the JRAK Engineering and SGNA Engineering divisions of Well Completion Operation & Production Engineering Department. The JRAK and SGNA Engineerin ...
-
Customer Service Representative
Found in: JobGet AU C2 - 14 hours ago
Suncorp Group Limited Adelaide, AustraliaTake the next step. Be part of something bigger at Suncorp. · Sorry, we can't provide additional information about this job right now. · This role will work with the Digital Customer Tribe as we continue to focus on enhancing and uplifting our customer journey in the digital spac ...
-
APS 5
Found in: JobGet AU C2 - 2 days ago
Department of Defence of Australia Adelaide, AustraliaAPS 5 - Technical Specialist –Simulations · $83,706 - $89,659 + up to 15.4% superannuation · The Role · An opportunity exists for an APS 5 Technical Specialist to undertake the development and review of simulation data files used in testing electronic warfare (EW) libraries for A ...
-
Procurement Specialist
Found in: JobGet AU C2 - 5 days ago
Randstad Adelaide, AustraliaRandstad - Procurement, Contracts & Supply Chain · Government - Local (Government & Defence) · Our client is currently looking for a Procurement Specialist to join their growing team within the local government sector. As a senior member within the team, this role will play a p ...
-
Recruitment Specialist
Found in: JobGet AU C2 - 14 hours ago
Australian Integrated Carbon Adelaide, AustraliaAustralian Integrated Carbon (AI Carbon) works in partnership with landholders to improve environmental and business outcomes that support delivering a carbon zero future. · Recently securing the backing of two global giants, we are embarking on an exciting chapter of growth and ...
-
Procurement Specialist
Found in: JobGet AU C2 - 6 days ago
BHP Adelaide, AustraliaPurchasing, Procurement & Inventory (Manufacturing, Transport & Logistics) · At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career ...
-
Accounting Specialist
Found in: JobGet AU C2 - 2 days ago
Oorwin Adelaide, Australia(Global Oil Gas) Accounting Specialist - Credit & Market Analysis · Apply · Posted Date: 04/27/2024 · Status: Active · Job Type: Full Time · Country: Australia · Primary Skills: Financial,Risk,Corporate,Bank,FX,Hedging,Interest · Experience: 10-15 · Overview: · This role ...
-
Retail Leasing Executive
Found in: JobGet AU C2 - 6 days ago
ClearCompany Adelaide, AustraliaSeeking an experienced Leasing Executive that demonstrates experience in specialty leasing. · Partnering with Redpath Partners, our client is fast growing property group who has a diverse portfolio throughout Australia. · An opportunity has arisen for an experienced Retail Leasi ...
-
Lead Financial Analyst
Found in: JobGet AU C2 - 2 days ago
Oorwin Adelaide, Australia(Global Energy Petro) Lead Financial Analyst · Apply · Posted Date: 04/27/2024 · Status: Active · Job Type: Full Time · Country: Australia · Primary Skills: Working capital,Dividend,Treasury,Capital · Experience: 10-15 · Overview: · This role required candidate to perman ...
-
Claims Specialist
Found in: JobGet AU C2 - 22 hours ago
Suncorp Group Limited Adelaide, AustraliaTake the next step. Be part of something bigger at Suncorp. · Sorry, we can't provide additional information about this job right now. · This is a 12-Month Fixed Term Full Time role based in Brisbane, offering 37.5 hours per week. · Be the key to Suncorp Bank's success, in this M ...
-
Technical Manager
Found in: JobGet AU C2 - 5 hours ago
AIM Insurance Services Adelaide, AustraliaAIM Insurance Services continues to set the standard for loss adjusting and this has now led to the need for a Technical Manager based either in Adelaide or Sydney. · The company's growth has been significant over the last 9 years due to its focus on the best policyholder experie ...
-
Technical Specialist
Found in: JobGet AU C2 - 22 hours ago
Teamrecruit Adelaide, AustraliaOur client is a major player in the retail dealership scene, with locations in almost every capital city of Australia. They sell and service a wide range of major franchise Trucks and Commercial Vehicles. · With continued expansion and investment, this company is big news in the ...
-
Manager Organisational Development and Planning
Found in: JobGet AU C2 - 22 hours ago
Government of South Australia Adelaide, Australia· Eligibility: · Open to Everyone · The Opportunity: · We have an opportunity for a Manager Organisational Development and Planning to be part of our Corporate Services Division within the Department of Primary Industries and Regions. The Department of Primary Industries and Reg ...
-
Grant-Funded Researcher
Found in: Talent AU C2 - 1 day ago
The University of Adelaide Adelaide, Australia Fixed term - Part time(Level C) $130,810 to $150,431 or (Level D) $156,966 to $172,657 per annum plus an employer contribution of 17% superannuation applies. · Fixed-term, part-time position (0.5FTE) available for 12 months with the possibility of extension. · Qualitative Researcher Specialist · Th ...
-
People & Culture Co-ordinator
Found in: JobGet AU C2 - 5 days ago
Your People Solutions Adelaide, AustraliaConsulting & Generalist HR (Human Resources & Recruitment) · Exciting, diverse & diverse work | Grow your career in HR consulting · Manage your hours flexibly | WFH Options Or Part-time Flexible hours · Join a team of high-performing specialists | Work alongside some of the most ...
-
Procurement and Contracts Specialist
Found in: JobGet AU C2 - 6 days ago
Randstad - Procurement, Contracts & Supply Chain Adelaide, AustraliaRandstad - Procurement, Contracts & Supply Chain · Government - State (Government & Defence) · Randstad is currently recruiting for multiple procurement and contract management roles within the South Australian State Government. We're working closely with various government dep ...
-
Senior Audio Visual Technician
Found in: JobGet AU C2 - 2 days ago
Adelaide Convention Centre Adelaide, AustraliaBecome a key member of the Adelaide Convention Centre's Technology Services team · Learn from a highly experienced team of professionals · Discounted CBD car parking · The Organisation · Adelaide Venue Management Corporation (AVM) operates three of Adelaide's most iconic and comm ...
-
Project Manager
Found in: JobGet AU C2 - 6 days ago
Hully Foundations Adelaide, AustraliaAt Hully Foundations we bring a wealth of knowledge and project experience delivering full foundation and geotechnical contract packages for our clients. As a leading South Australian civil engineering and construction company, we operate across multiple sectors including utiliti ...
-
Cyber Security
Found in: JobGet AU C2 - 2 days ago
EGM Partners Adelaide, AustraliaSecurity (Information & Communication Technology) · About the Company · With over 120 years of supporting the medical profession, MIGA is a specialist insurer offering a range of insurance products and services. As a result of business growth, they are seeking an additional Cybe ...
-
Venue Hiring Manager
Found in: JobGet AU C2 - 2 days ago
Adelaide Convention Centre Adelaide, AustraliaVenue Hiring Manager - Maternity Contract · Do you want to work at the Adelaide Entertainment Centre - Yes Please · Imagine being involved and working major events · The Organisation · Adelaide Venue Management Corporation (AVM) operates three of Adelaide's most iconic and commer ...
Customer Success Specialist - Adelaide, Australia - REO Group
Description
Job Description
Location: Adelaide CBD
Role highlights:
Multinational telematics provider, Fleet Complete are seeking a customer obsessed, experienced specialist, to perform the role of Customer Success Specialist. You will work within a team of 9, central to development and delivery of the overall Customer Experience.
Role Overview:
The Customer Success Specialist is a key role within the Customer Experience group at Fleet Complete. This role will serve as our client's main point of contact during the onboarding process and throughout the customer life cycle.
Responsibilities:
Candidate Profile:
The Company, Culture & Benefits:
Fleet Complete is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, colour, religion, sex, national origin, age, disability, protected veterans' status, or any other legally protected factors.
Employees of Fleet Complete are part of a thriving, and energetic business, that is underpinned by values of: Be the change, Do what's right, Do what matters, and Play as a Team.
Fleet complete offer highly competitive salaries, enjoy a culture where success is celebrated, and hybrid working conditions.
Apply:
If this sounds like you, please send your resume by clicking the "apply" link below. The reference number for this role is CM43851. Please allow for 3 - 5 working days for us to process all the applications. All applicants will receive feedback from us, either via email or a telephone call.