Client Onboarding Specialist - Melbourne, Australia - ANZ Banking Group

ANZ Banking Group

Verified Company

Melbourne, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Req ID: 38955

Department:
Insto Ops Onboarding

Division:
Institutional

Location:
Melbourne

About The Role

As a Client Onboarding Specialist, you will be responsible for simultaneously managing multiple end-to-end onboardings and implementing our products to our new and existing Commercial, Corporate and Institutional customers.

You will work with our customers and internal stakeholders to identify product requirements, propose and implement solutions.

As Project Manager you will use your excellent stakeholder management and communication skills to develop strong relationships with our customers and gather technical requirements with high attention to detail.

You will enjoy transitioning customers from start to end, from initial customer meeting to training and supporting the customer to go live; alongside the ability to maintain a focus on educating our customer while using the framework set out by ANZ to achieve optimal results for all stakeholders.

During your day to day, you will be open to learning from and sharing with your fellow team to have a consistent approach to our methodologies.

Role Type: 12-month Secondment/ Fixed-term Opportunity

What will you bring?

We understand not everyone will bring all of the skills and experience, and at ANZ we are focused on people bringing a growth mindset to their approach to work.

Some of the skills we are looking for are below, but don't worry if you don't have all these, as learning on the job is the way we work.

Exceptional customer service and interpersonal skills.

Excellent planning, workflow, and problem-solving skills.

High attention to detail

Enjoy managing your own workflow and working autonomously

Ability to work under pressure with the ability to reprioritise work to meet changing demands.

Negotiation skills and an ability to influence.

Ability to build and maintain relationships with multi-level stakeholders.

Highly developed communication skills both verbal and written.

Proficiency in MS Office Programs

So, why join us?

There's something special about being part of ANZ.

From the moment you join us, you're part of a team working towards a common goal:
improving the financial wellbeing and sustainability of our millions of customers.

As a Purpose-led bank, we've committed to delivering commercial and societal outcomes across environmental sustainability, financial wellbeing and household affordability.

We deliver these sustainability commitments with our customers, in our business and across the communities where we operate.

But it's not just our customers who'll feel your impact. You'll feel it too.

Because at ANZ, you'll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.

We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.

Job Posting End Date

29/05/2023, 11.59pm, (Melbourne Australia)