- West Sydney location
- Flexible working arrangement
- Daily management of the IT Service Desk including client interaction and resource coordination
- Involvement in systems implementations/upgrades and hardware roll-out projects
- Installing, maintaining and supporting Windows Servers & operating systems
- Strong understanding of Active Directory and Exchange servers
- Configuration of firewalls, routers, switches and wireless access points.
- Supporting Office 365
- Building and maintain remote access environments (Citrix/RDS/VPN)
- Provide a high level of customer service and attention to ensure SLA's are met
- Ideally 1-2 years of relevant experience within an IT support role and are ready for career progression.
- Interpersonally, you are a self-starter who enjoys working as part of a team. You are a 'hands-on' person who is looking for an opportunity to grow your skills and experience to advance your career.
- Critical to your success will be your communication skills, you will be proactive and engaging in your style and have a customer centric work ethos
- Excellent time management & organisational skills.
- Good communication & rapport building
- Internal & external Learning & Development programs
- Collaborate and partner with Team leaders for on the job training on complex issues.
- An exciting variety of work
- Clearly defined career progression and advancement opportunities.
- Social culture- friendly and outgoing team that celebrates success.
- Flexible (Hybrid) working environment
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Technical Support Specialist - City of Parramatta Council, Australia - West Recruitment Pty Ltd
Description
Email:
Call:
West Sector:
Technology Job Summary
Great opportunity - Defined career progression
Job Description
About Your New Employer
West Technology is partnering with a large Australian group that has built an instantly recognisable brand & reputation in the Australian sporting landscape.
As an employer, this business fosters a culture of teamwork and open, friendly communication in a positive, supportive and exciting environment.
About your new role
Due to an internal promotion, an opportunity has been created for a Technical Support Specialist to join this stable and successful IT team.
This role will support all technology platforms at a group level and deliver projects and enhancements that will ensure ongoing success.
Some of the key tasks will include:
What's in it for you?
Sound interesting and feeling up to the challenge? Apply below or contact Brandon Batros today for a further discussion around this opportunity.
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