- Defined Career progression & Training programs
- Wynyard location
- Flexible working arrangement
- Daily management of the IT Service Desk including client interaction and resource coordination (Circa 10-15 tickets per day).
- Involvement in systems implementations / upgrades and hardware roll-out projects.
- Installing, maintaining and supporting Windows Servers & operating systems
- Strong skills in supporting major cloud platforms & physical servers
- Configuration of firewalls, routers, switches and wireless access points.
- Supporting Office 365
- Building and maintain remote access environments (Citrix / RDS / VPN)
- Provide a high level of customer service and attention to ensure SLA's are met.
- Is passionate about forging a career within the IT industry and has (or is working towards) a degree or relevant IT qualification
- Ideally you will need to have 1-2 years of entry level experience within a generalist Helpdesk or IT support role and are ready for career progression.
- Is a team player with a 'can do' attitude.
- Critical to your success will be your communication skills, you will be proactive and engaging in your style and have a customer centric work ethos
- Internal & external Learning & Development programs
- Collaborate and partner with Team leaders for on the job training on complex issues.
- Diverse range of company sizes, industries and IT environments to best round your skills off.
- Variety of work
- Clearly defined career progression and advancement opportunities.
- Social culture- friendly and outgoing team that celebrates success.
- Flexible (Hybrid) working arrangement
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Technical Support Specialist
4 days ago
West Recruitment Pty Ltd City of Parramatta Council, AustraliaEmail: Call: West Sector: Technology Job Summary · Great opportunity - Defined career progression · - West Sydney location · - Flexible working arrangement · Job Description · About Your New Employer · West Technology is partnering with a large Australian group that has built ...
Service Desk Specialist - City of Parramatta Council, Australia - West Recruitment Pty Ltd
Description
Email:
Call:
West Sector:
Technology Job Summary
Up to $80k + Super
Job Description
About Your New Employer
West Technology has been retained to recruit for an Australian owned MSP that is doing some great things in the Sydney market.
Lead by a youthful, outgoing and friendly management team, now is a great time to join a business that is going places.
With a great CBD location, the office is only a 5 minute walk from Wynyard Station.About Your New Role
Due to sustained growth, an opportunity has been created for an up and coming Service Desk Specialist to join the team.
This person will work closely with Senior team members to manage both infrastructure and cloud environments and deliver outstanding service to companies throughout Sydney.
Some of the key tasks will include:
What's in it for you?
Sound interesting and feeling up to the challenge? Apply below or contact Brandon Batros today for a further discussion around this opportunity.
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