- Provide leadership to ensure the right technology solution is implemented to meet business needs and operational needs
- Work with team in producing estimates and inputs to requirements for future projects and enhancements. Must ensure that all estimates are achievable and realistic
- Active participation in high level solution design and architecture reviews
- Shares his/her solution design experience from other similar programs
- Helps team to leverage and implement the latest technology trends in market and architectural best practices
- Propose feasible solutions with the cost, scope, quality and performance in mind. Help stakeholders to agree on the right solution based on these parameters.
- Ensure sound solutions are implemented that will achieve both a business objective and abide by compliance, architectural and practice management frameworks
- Ensure activities and deliverables conform to the agreed standards, success criteria and deadlines for the project or work stream
- Coach, develop and motivate the team to deliver effective business solutions to key stakeholders within the business.
- Continually focus on implementing process improvements for the delivery of timely and efficient solutions to the business.
- What are the key objectives for this position? :
- Deliver solutions for complex projects involving one or more applications and platforms to meet business requirements
- Drive the decision making process of the new functionalities/enhancements of the UCM application
- Ensure client's confidence in Infosys team's capabilities to provide the best in class & optimized solution.
- Direct discussions and interactions with client side Business PMs, Architects, Technical leads, Development teams ensuring all the parties are aligned and working towards the same goal.
- Conduct and facilitate workshops with the Business and IT Stakeholders for solution designs.
- Work with other Technology leads in the team to ensure the different solutions and projects are not in conflict with each other.
- Provide inputs to high level and low level technical design for the solution based on the business/functional requirements. Identify and address technical dependencies.
- Active participation in design and architecture reviews of projects and enhancement changes
- Responsible for producing estimates and inputs to requirements for future projects and enhancements. Must ensure this is with input from the team and that all estimates are achievable and realistic.
- Ensure continuous improvement and pre-emptive maintenance around the environment
- Ensure activities and deliverables conform to the agreed standards, success criteria and deadlines for the project or work stream
- Own and prepare business proposals & roadmaps for the internal and external customers.
- At least 10 years of strong hands experience on Siebel UCM/CRM Product with at least 3 years in solution design roles.
- Prior experience in Siebel Data Validation Manager
- Integration technologies including micro-service, Web Services and Queues, etc.
- Excellent verbal and written communication skills.
- Strong analytical and problem-solving skills.
- Strong client handling and stakeholder management skills.
- Expert knowledge and significant experience in a range of information systems and technology services and products used in the architecture, design, development.
- Proven design expertise across multiple information systems and technology architecture domains.
- Experience with Siebel configuration, Scripting, Workflows, EIM
- Experience with Siebel CRM integration technologies EAI, EIM, Webservices, APIs Good to Have:
- Financial Industry domain experience
- Agile framework and implementation.
- DevOps experience
- Haleys Engine
- Experience in Oracle Enterprise Data Quality 19c Domain Experience:
- Financial Services
- CRM
- At least 10 years of strong hands experience on Oracle MDM with at least 3 years in solution leadership roles.
- Bachelor in any stream or equivalent experience Testing Practice and Standards
- Working knowledge of SDLC methodology.
- Working knowledge of Agile framework.
- Ability to adapt to upgrade implementation methodology and any client specific methodologies. Customer Orientation
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Technology Lead - Sydney, Australia - Infosys Limited
Description
Technology Lead - Siebel UCM, EAI, EIM, ODEQ
Company
ITL Australia
Requisition ID
116771BR
About Infosys:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 50 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Visit to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
Role Objective
Job description
About Infosys:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 50 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Visit to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
Role Objective
Sr. Siebel Technology Lead - Providing Siebel MDM(UCM) and OEDQ solution designing expertise and leadership to the team working on development and deployment of UCM programs and projects. Responsibilities
Key Skills
Must have:Qualifications / Experience
Business Communication
Relationship Management
Presentation SkillsMethodologies
Facilitation
Team Working
What's in it for you?
We are not just a technology company full of people, we're a people company full of technology. It is people like you who make us what we are today. Welcome to our world: Our people, our culture, our voices, and our passions. What's better than building the next big thing? It's doing so while never letting go of the little things that matter. None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment in which to do them, one where ideas can flourish, and where you are empowered to move forward as far as your ideas will take you. This is something we achieve through cultivating a culture of inclusiveness and openness, and a mindset of exploration and applied innovation. A career at Infosys means experiencing and contributing to this environment every day. It means being a part of a dynamic culture where we are united by a common purpose: to navigate further, together.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin
At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment only on or include your preferred method of communication in email and someone will be in touch.
Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.
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