Nfp Administration Officer, Rostering Team - Gold Coast, Australia - Hudson Australia

Hudson Australia
Hudson Australia
Verified Company
Gold Coast, Australia

1 week ago

Olivia Brown

Posted by:

Olivia Brown

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Description

Rostering Administration Officer

  • Opportunity to work within a small, friendly team with a positive team culture
  • Supportive organisation making a difference in the community require a fantastic Customer Service driven Administrator.

Key details:


  • Working hours full time Monday to Friday 8:30am 4:30pm / 84 or 9
  • Easy to fill timesheet and ontime weekly payment
  • Ability to obtain a Police check
  • Must have Current WWCC
  • Double vaccination required
  • Full working rights are required
  • Free company parking on site
  • This role is 100% Office based***
    Customer Service Administration Officer
  • Rostering Team

Duties and Responsibilitie:


  • Provide a high level of Customer Service to all incoming enquiries
  • Display intermediate computer literacy skills and the ability to follow a process.
  • Build strong relationships with new and existing customers
  • Process and assist clients with transactions and inquiries
  • Work effectively as part of a team environment to achieve own and team objectives
  • Manage time and organise own workload against performance expectations

Job requirements:


  • Previous experience in Customer Service, Rostering administration would be helpful but great communications and rapport building skills will be essential
  • Proven phonebased customer service experience
  • High levels of attention to detail, patient and empathetic manner
  • Solid time management skills with an ability to focus on priorities, juggle multiple tasks and meet deadlines
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Strong stakeholder relationship management skills:

  • Punctuality and reliability are necessary
  • Ability to pick up new internal systems
We look forward to hearing from you.
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