Call Centre Operator - Sydney, Australia - Charterhouse

Charterhouse

Verified Company

Sydney, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Pay rate:
$35.

98 per hour + super:
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01/12/ /05/2024:

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Location: Gosford, NSW, 2250:

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Police check required:

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Working from the office for first 12 weeks then WFH flexibility

The role:

Provide consistent highquality customer service by interpreting and resolving firstcontact enquiries from internal customers and external customers
Handle customer data and information with confidentiality
Maintain accurate records and databases in the inhouse systems
Process a range of transactions across the service line accurately
Other administrative duties as required

Skills/Experience
As the Customer Concierge Operator you will often be the first point of contact.

It is essential that you enjoy providing a high level of customer service treating customers with honesty, fairness, sensitivity and dignity.

23 years experience in a call centre or customer service role
Excellent written and verbal communication skills
High level of professionalism
Strong and accurate data entry skills
Strong problemsolving abilities, especially in a fastpaced environment
Must have previously worked in an office environment
Proficient in MS Office Suite, ie Outlook and Teams

The successful contractors will be working on a 7am-7pm rotating roster Monday to Friday, excluding public holidays.

The successful contractors will be placed on a 2 week rotating roster.

Typically one roster they will work an early start shift (e.g. 7am start), then a mid-shift (e.g am start), then a late shift (e.g. 11am start)

How to apply
**APPLICATIONS CLOSING 21st November 2023