- Assess the financial needs of customers and provide options to meet those needs in pursuit of specific sales, service, growth and connected customer targets
- Design, implement and monitor mortgage & small business lending markets and business plan, and subsequent achievement to the goals set by Suncorp.
- Monitor and analyse portfolio growth, sales, service, credit quality, ROI, MFI and expense results for the portfolio. Identify and implement corrective activity where performance gaps exist within budgeted targets.
- Generate opportunities for sales specialists for Stores through Business Development, Self-Generation and web leads.
- Maximise the visibility of the Suncorp brand throughout the region by actively and positively promoting the company at public events
- Provide options for appropriate solutions to customer needs.
- Support improvement and monitor the relevant customer service / customer satisfaction outcomes for the portfolio.
- Tertiary Qualifications in Business, Commercial or Finance is desirable but not mandatory
- Previous experience in Lending required
- Demonstrated experience in roles requiring growth and retention of a customer base
- Experience working within the financial industry
- Analytical skills – ability to develop solutions and courses of action and recommendations by using information to identify key issues and compare with other data
- Attention to detail – able to accurately check and process tasks and show concern of all aspects of the role
- Ability to recognise, understand and support need for change
- Ability to convey and explain information confidently both written and verbal
- A range of flexible working and leave options, including 20 weeks paid parental leave and unlimited paid emergency response leave.
- Great company discounts and benefits - 25% off insurance products & staff banking offers
- Extensive reward and recognition programs
- Invest in your brighter future with ongoing study support and career development programs.
- Give back to our communities with payroll giving, donation matching and paid volunteer leave.
- Find our full list of benefits here - Employee benefits | Suncorp Group
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Lending Manager - Canberra, Australia - Suncorp Group
Description
An exciting opportunity has arisen for a Lending Manager to join our team in Canberra and support teams to identify and develop sources for new home loan clients.
This role is a permanent full-time role across Monday to Friday.
What you'll do
What you'll bring
What we can offer you
About us
Joining our team is more than just a job – it's a chance to grow, learn and thrive. We offer competitive compensation, a nurturing work environment, ongoing training, and ample opportunities for your career advancement. Your success is our success and we're committed to helping you excel.
If this sounds like the opportunity you have been looking for,
