Senior Business Analyst - Chadstone, Australia - Vicinity Centres

Description

We are one of Australia's leading retail property groups, who are reimagining the way Australians live, work and play. We own and manage some of the most recognisable and loved retail destinations across Australia and are evolving to transform our portfolio into destinations that offer a broad selection of retail, residential, and office spaces.

Role purpose

Reporting to the Senior Manager Digital Product Delivery, the Senior Business Analyst plays a strategic role in understanding business needs and enabling the technology solutions within Project Optimus to deliver the benefits in the business case. This position contributes to the achievement of the Project Optimus strategy by providing insights and recommendations for technology supported solutions based on comprehensive analysis of organisational strategy, processes and systems, and data. The Senior Business Analyst collaborates with a broad range of stakeholders and multiple business units across the end-to-end (E2E) leasing process to clearly define project outcomes, gather, analyse, and validate requirements, and refine the project strategy.

Key Responsibilities

• Establish and maintain strong relationships with key stakeholders enabling an in depth understanding of cross business functions, how they interrelate and contribute to overall E2E leasing strategy and project goals.
• Review critical revenue-generating processes, offering innovative insights and achievable solutions, ensuring a holistic understanding of organisational goals and project objectives.
• Prepare, perform and co-ordinate elicitation of requirements including brainstorming, workshops, prototyping, observation or interviews, assessment of current state, synthesising and reporting on results. Use these to provide actionable insights and recommendations for technology supported solutions.
• Support business owners and project sponsor to achieve project outcomes, benefits, and measures of success and to verify and validate the value of improvements delivered.
• Create detailed documentation for solution design, including business requirements, functional and non-functional specifications, and process workflows.
• Create business personas and user stories and playback to the business to ensure outcomes are captured.
• Ensure documentation is clear, comprehensive, and aligned with organisational standards and project needs.
• Work with internal and external technical teams to ensure solution designs address business needs and outcomes and align with technology capabilities.
• Communicate effectively with both technical and non-technical audiences to ensure a shared understanding of requirements, outcomes, and project status.
• Provide input to business change and comms plans.
• Leadership and mentorship to Business Analysts.
• Lead the gathering and documenting of UAT requirements and participate in the review and validation of test cases to ensure they accurately represent the intended functionality and cover relevant business scenarios. ​

Key Role Relationships

• Optimus project team
• Technical Business Analysts
• Product Owner
• Business Lead
• Process Lead
• Cloudwerx delivery partner

Capability and Experience

• 3 or more years of experience as a Senior Business Analyst or in a similar analytical role.
• Excellent stakeholder and relationship management skills with a demonstrated ability to work with a cross section of technology and business stakeholders.
• Proven ability, motivation, and desire to work beyond a pure Senior Business Analyst role.
• Understanding of business strategy and organisational goals and challenges and how individual business units contribute.
• Ability to analyse organisation and departmental strategy, processes and systems, and data, current pain points and problems to be solved, and synthesise into actionable insights and recommendations that will drive business value.
• Understanding and experience in both agile and waterfall methodologies and an ability to work across a blend of both dependent on project and business needs.
• Effective information gathering techniques to proactively uncover requirements and synthesise information accurately and coherently and provide actionable insights.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Ability to self-organise and meet deadlines.
• Ability to lead and motivate teams including managing conflict.
• An adaptable and experimentation enterprise mindset with a commitment to continuous improvement.
• Familiarity with project management methodologies, tools, and techniques.
• Demonstrated experience in delivering a broad range of Business Analyst artefacts.

Why Vicinity?

Our benefits program focuses on creating an awesome place to work in which our people are rewarded and recognised. This includes:

• Flexible working options
• Birthday leave & purchased additional leave
• $1,000 worth of VCX securities rewarded for eligible team members
• Internal mentoring program
• Generous Parental Leave

Our values cultivate a culture that encourages our 1,200+ team members to be adaptable, agile, resilient and passionate.

At Vicinity we embrace and celebrate diversity and are committed to creating an inclusive work environment where we attract, retain and develop our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

Our people and our Employee Advocacy Groups (Gender Balance, Cultural Diversity, Disability & Access and Pride & Allies) actively build community and provide allyship within Vicinity. If you'd like to speak to someone to understand what it's like firsthand to work here, please reach out to our Talent Acquisition team.

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information in this job advertisement or the application form, and require this in an alternate format, please contact our Talent Acquisition Team. Similarly, if you would like to discuss workplace accessibility, any reasonable adjustments we can make to better support you during the recruitment process, or your potential future role please reach out to our Talent Acquisition team:

Email:

Phone: (request to speak to our Talent Acquisition team)

Note: To be eligible to apply for this position, you must have existing, relevant Australian work rights. At the later stages of the recruitment process the shortlisted candidate/candidates will be required to undergo a Criminal History Background/Police Check as a mandatory part of the process. Additional qualification checks may also be required dependant on role and level.