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    Business Analyst - Melbourne, Australia - Milestone IT (Milestone Information Technology)

    Milestone IT (Milestone Information Technology)
    Milestone IT (Milestone Information Technology) Melbourne, Australia

    1 week ago

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    Description

    Business Analyst (SuccessFactors/UKG experienced)

    • Australia - VIC
    • Melbourne - All locations
    • Eastern Suburbs

    Added Wednesday 7th of February :54:50 PM

    Join the thriving team at a leading nationwide retail business committed to delivering exceptional products and services. As we embark on transformative initiatives, we are seeking a skilled and dedicated Business Analyst to play a key role in implementing rostering and payroll transformation projects that will drive operational excellence and enhance the employee experience across our extensive retail network.

    Responsibilities: As a Business Analyst specializing in rostering and payroll transformation, you will be a crucial contributor to the success of our retail operations. Your primary responsibilities will include:

    Rostering Transformation: Lead and support the implementation of rostering solutions that optimize workforce management, ensuring efficient scheduling and resource allocation across our nationwide retail locations.

    HR Transformation: Drive HR transformation initiatives, collaborating with key stakeholders to identify areas for improvement and implementing solutions that enhance employee engagement and satisfaction.

    Service Delivery Optimization: Work closely with cross-functional teams to identify opportunities for improving service delivery processes and ensuring a seamless customer experience.

    Requirements Gathering: Collaborate with business stakeholders to understand their needs and capture detailed business requirements for rostering and HR transformation projects.

    Data Analysis: Conduct data analysis to identify trends, patterns, and insights that inform strategic decision-making for workforce and HR management.

    Stakeholder Management: Build strong relationships with retail operations teams, HR professionals, and other relevant stakeholders to ensure successful project delivery and alignment with business objectives.

    Documentation: Create comprehensive documentation, including business process flows, use cases, and functional specifications.

    Qualifications:

    • Bachelor's degree in Business Administration, IT, or related field. Master's degree is a plus.
    • Proven experience as a Business Analyst with a focus on rostering, HR transformation, and service delivery within the retail sector.
    • Strong understanding of retail operations and workforce management.
    • Excellent analytical and problem-solving skills.
    • Effective communication and interpersonal skills.
    • Experience with relevant software tools and technologies.
    • Ability to travel nationwide as needed.
    • Competitive salary and performance-based bonuses.
    • Flexible work hours and hybrid work model.
    • Exciting opportunities for career growth within a dynamic retail environment.

    If you are a motivated and experienced Business Analyst with a track record of success in rostering, HR transformation, and service delivery within the retail sector, we invite you to apply and be part of our innovative and growing team.

    We keep you connected to the best businesses and opportunities in the IT marketplace.

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