Credit & Fraud Analyst - Remote - Sydney, Australia - TPG Telecom
Description
Work options:
Hybrid
- Exciting time to join a top 100 ASX listed business with big goals
- Awesome company culture and benefits
- Awesome company culture and benefits
This opportunity
The Credit & Fraud Business Analyst is responsible for supporting the delivery of credit and fraud risk mitigation initiatives and projects providing analysis, insights and design expertise.
The Credit and Fraud Business Analyst will also assist in maximising revenue by reducing Bad Debt Write Offs through continued analysis and insights of Fraud, Never Pay and Bad debt across the consumer and commercial arms of our business.
Responsibilities
- Support the development and delivery of solution designs for complex risk management centric projects.
- Proactively identify, resolve, or escalate issues affecting the customer experience and lead improvement initiatives
- Complete investigations of fraud patterns and trends and recommend corrective actions
Knowledge and experience
- Proven experience in a large organisation, spent as a business analyst or data analyst in a highvolume, highly automated risk management environment is essential
- Demonstrated ability to analyse large data sets using excel pivots, charts & formulas (V Lookup, Index match etc) and provide clear recommended corrective actions based on your insights.
- Experience in SQL (Oracle, Teradata or SAS)
- Understanding of telecommunication products and services preferred
Benefits and perks
- Flexible hybrid way of working (from home and office)
- Access to a free mobile plan
- Access to a free NBN 100 plan
- Access to TPG Learning Hub platform and internal development opportunities
- Access to Corporate Partner Discounts
Bolder and better together
- We are a 2024 Circle Back Initiative Employer we commit to respond to every applicant._
Our Talent Acquisition Team and Hiring Managers kindly request no unsolicited resumes or approaches from Recruitment Agencies. TPG Telecom is not responsible for any fees related to unsolicited resumes.
LI-Hybrid #LI-SM1
More jobs from TPG Telecom
-
Customer Service Advisor
Hobart, Australia - 5 days ago
-
Payment Analyst
North Sydney, Australia - 1 week ago
-
Finance Systems and Data Analyst
North Sydney, Australia - 6 days ago
-
Head of Tpg Telecom Foundation
Sydney, Australia - 4 days ago
-
Service Operations Manager
North Sydney, Australia - 1 day ago
-
Head of Data Visualisation
Sydney, Australia - 2 days ago