Grocery Store Manager - Mullumbimby, Australia - Beaumont People

Beaumont People

Verified Company

Mullumbimby, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Full time permanent role in a well established store

Responsibilities

Publish the roster ideally four weeks in advance to your team, two weeks minimum
Ensure all team members are actively engaged in increasing sales through customer service
Designate a Customer Service Team Leader from the team on the daily schedule that will lead and ensure the store has a positive vibe, customers are greeted and engaged, team is strategic with their movement engaging in shop tasks whilst keeping customer focus the priority, shelves stocked and orders received
Ensure you and your team stay up to date and informed on all products
Connect and share valuable information and best practices with other Store Managers
Fostering teamwork amongst your store team
Advising the People and Culture Manager of recruitment requirements and ensuring instore inductions are conducted
Ensuring that all team members are fully informed of any daily communications, their tasks and responsibilities
Conduct probation reviews and annual performance appraisals with your team
Ensure that you and your team are following the policies and procedures as provided in the Policy & Procedure Manual
Enable growth and development within your team and identify career pathways where possible
Increase retention rates of your team whilst keeping in mind that positive attrition is required

Reporting

Provide a store monthly report and feedback
Attend scheduled meetings and complete actions requested based on date requested

Finance

Complete invoice process per FC direction
Stock and inventory management
Ensuring that all systems and procedures for stock management are implemented and monitored including theft and waste management
Monitor competing stores prices and product ranges and when appropriate report changes to FC
Manage rosters to achieve labour budget
Opening and closing till, cash and float reconciliations
Daily banking or as determined by FC based on banks hours and logistics

WH&S

Ensure that WH&S and FH&S standards and legislation are met, maintained and followed.
Ensure correct reporting procedures and documentation is followed consistently and that all team members understand the duty of care in relation to identifying workplace hazards and reducing risks for the team and customers
Any workplace injuries or near misses are communicated to the People and Culture Manager immediately

Product

Complete invoice process per FC direction
Follow the New Product Policy
Ensure that all products sold are of the highest quality and freshness and have been approved
Maintain shelf talkers, product labels, merchandise displays and promotional campaigns in line with branding guidelines
Maintain fully stocked shelves and place out of stock labels when product is not available and remove once filled
Preventing product loss (theft/waste)

Store