Territory Manager, Neuromodulation - Macquarie Park, Australia - Abbott Laboratories

Description

Primary Job Function

This role is responsible for maximizing sales volume and market share of designated products within an assigned territory in Sydney.

Core Job Responsibilities

• Complete Neuromodulation product certification.
• Achieve sales targets and increase market share for assigned territory.
• Actively implement and execute on salesforce effectiveness initiatives to help drive business growth and sales skills development including strategic territory and account planning, customer profiles and sales training.
• Utilise available sales analysis tools to assist in territory planning.
• Develop relationships with and service key customer groups, identify and utilise key customer networks.
• Support implantation and post-operative follow ups of devices within your territory.
• Utilise internal resources to assist servicing customers within your territory.
• Manage allocated consignment stock.
• Maintain accurate customer profiles.
• Maintain up to date product knowledge and actively participate in education programs.
• Assist with product marketing and launches.
• Provide market feedback on product and competitor activity.
• Attend to/comply with customer service and other administrative requirements within the required timeframe.
• Attend company sales meetings as required.
• Some rural, interstate and possibly international travel may be required to fulfil your duties.
• Ensure maintenance of company property/assets.
• Have a sound understanding of, and comply with, the industry (MTAA) the Abbott Code of Conduct and Compliance requirements.
• Handle and document customer complaints according to Field Event Reporting Standard Operating Procedure.
• Knowledge of and commitment to the requirements of the Quality Management System.
• Knowledge of and commitment to Work, Health & Safety responsibilities.
• Perform other related functions and responsibilities as directed by Manager.

Minimum Education

• Tertiary qualification in Medical, Business Management field or other related field required.

Minimum Experience and Skills

• Sales disposition and negotiation skills.
• High level of communication and initiative.
• Ability to build trusting relationships.
• Good understanding of the industry process and function; able to convincingly discuss this with customers, as well as internal and external experts.
• Ability to develop sales solutions that clearly connect to the business needs.
• Time Management and problem-solving skills.
• Passion for results and continuous improvement, both personally and professionally.

Quality, Safety & Environmental Responsibilities

• Attend regular departmental meetings with manager/supervisor to build in continuous feedback mechanisms.
• Meet the requirements of ISO by complying with all relevant Quality policies and procedures to ensure the Quality objectives of the business are met.
• Comply with all relevant company Occupational Health, Safety and Environmental policies, procedures and work practices with the intent of preventing or minimizing accidental exposures to self, colleagues and/or the environment.

Capabilities

Abbott First – Servant Leadership; Ownership; Transparent; One Team; Judgment

One Step Ahead – Insight Driven; Decisiveness; Anticipatory Problem Solving

Play to Win – Drive the Market; Strategic; Results Focused

Powered by People – Build Trust; Coach & Develop; Create Culture; Inclusive