Business Support Lead - South Brisbane, Australia - Mater Group

Mater Group
Mater Group
Verified Company
South Brisbane, Australia

1 month ago

Olivia Brown

Posted by:

Olivia Brown

beBee Recruiter
Description

Job no: 497788


Work type:
Permanent


Location:
South Brisbane


Categories:
Administration


About the role


Mater has an exciting opportunity for
a Business Support Lead to join the
Mater at Home Team, this role be offered on
a permanent, full-time basis.


The purpose of the Business Support Lead position is to provide business support to the Mater at Home leadership team and to oversee a high functioning and professional front and back of house team, that supports the delivery of high-quality care to consumers.


The position will work with the Director Mater at Home to monitor and review functions, processes and procedures to ensure these are efficient, cost-effective and achieve the stated goals and key performance indicators.


Salary range:
$ $43.90 (MCAS4) per hour plus superannuation + salary packaging access up to $15,900

What you'll be doing

  • Provide general business support services to Mater at Home including administration and coordination support for the Mater at Home leadership team.
  • Support optimisation of resources to deliver on KPIs, business operations and service delivery requirements.
  • Coordinate timely and accurate information flow, data collection and reporting.
  • Proactively engage with key stakeholders and build effective relationships to deliver highquality services to leaders, team members, patients and consumers and other parties.
  • Provide high quality administrative support in preparing reports, documents, meeting minutes, proposals or requests for information.
  • Provide administrative support for information management through sound recordkeeping and appropriate handling of sensitive information.
  • Oversight of the Mater at Home vehicle fleet ensuring compliance with all policies and procedures.
  • Collaborate with Mater Group Finance services in relation to revenue management, invoicing and debt recovery.
  • Provide guidance and supervision to the Front and Back of House Teams. Oversee and coordinate the daily administrative requirements for the service.
  • Effectively manage staffing resources including rostering, workload allocation, resource allocation and the Kronos rostering system within the established department.
  • Supervise and train staff to provide efficient and effective Front and Back of House support functions.
  • Consider budget parameters when coordinating work activity supported by the Director Mater at Home.

About you

Desirable:

  • Certification / Tertiary qualification in Business Administration or similar (regarded).

Other:

  • Demonstrated experience in business support or office coordination at a senior and professional level in a large, complex industry.
  • Demonstrated experience in delivering processes and systems improvements to support greater collaboration and customerservice orientation in the delivery of business and administration support services.
  • Prior experience and exposure to change management.
  • Knowledge of project management and business improvement processes.
  • Knowledge of/ the ability to learn to use hospital computer database programs and systems and health information systems.
  • High level of proficiency in Microsoft Office.
  • Welldeveloped interpersonal and communication skills.
  • Demonstrated ability to lead a team and support a customerfocused environment.
  • Ability to work collaboratively with internal and external stakeholders from diverse backgrounds, seniority and experiences.

Why join us?


Mater is Queensland's largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that's because we employ exceptional people.
#MAKEYOURMATERMOVE

  • Via salary packaging arrangements, allocate some living expenses directly from your pretaxable income and ultimately increase your takehome pay
  • Access to package meal and entertainment expenses via salary packaging
  • Access to leading education and professional development via Mater Education
  • Flexible working arrangements, including work from home options where suitable
  • Access to our Employee Assistance Program and onsite pastoral care teams
  • Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
  • Access to onsite, discounted parking
  • Discounted food and beverage at various campus cafés and coffee venues
For further information specific to the position, please contact
Marie Duffy, Director - Mater at Home, on


Applications close on Thursday 9 March 2023
It is a mandatory requirement of employment at the Mater that you are and remain fully vaccinated against COVID-19.


Advertised: 23 Feb 2023 E. Australia Standard Time

Applications close: 09 Mar 2023 E. Australia Standard Time
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