Dual-site Team Leader - Melbourne, Australia - ECCO Shoes

ECCO Shoes

Verified Company

Melbourne, Australia

1 week ago

Posted by:

Olivia Brown

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Description

Work for a fantastic premium brand that respects diversity & sustainability

Great team, benefits and flexible work environment
Paid onthejob training, inhouse programs & career development

CREATE THE FOOTPRINTS OF TOMORROW

At ECCO, you become part of a global family of more than 25,000 people who are proud to support a high quality, innovative, sustainable and responsible shoe manufacturing company.

ECCO respects our world environment by reducing emissions, waste and consumption of materials, energy and water.

We produce and sell high-quality modern shoes and accessories through our diverse workforce who receive lifelong learning and development at all stages of their career.

About the Role:

ECCO Emporium & Myer Melbourne are looking for highly motivated and competitive Retail Team Leader with a passion to succeed.

Whilst dedicated to providing a personal level of customer service, you will help your team achieve outstanding results through leadership and coaching, driving productivity, executing brand campaigns and selling shoes that practically sell themselves

Tasks & Responsibilities:

Lead and coach the store team members to deliver exceptional customer service, uphold our quality brand, and achieve store objectives
Provide input with staff scheduling and assist in recruitment activities
Ensure Visual Merchandising plan and Mystery Shopper standards are upheld
Oversee customer returns and inventory management
Train the team on product, VM and sales techniques

Skills & Experience:

To be successful in this role you will:

Have previous retail management experience as a store manager or assistant store manager

- have demonstrated success in achieving KPIs and sales targets

Have a commitment and professionalism to providing exceptional customer service as an ECCO brand ambassador
Be a collaborator and natural peopleperson who thrives on building relationships
Be motivated to lead and drive your team to succeed with a growth mindset in an exciting fastpaced work environment
Possess persuasive communication skills and an agile leadership style
Be someone who LOVES product knowledge and training with a willingness to learn and develop not only yourself but the team

Perks & Benefits:

Flexibility and work/life balance through rostering
Structured coaching and training programs to develop you individually and as a leader, including an induction schedule to set you up for success, engaging product and sales training to enhance your performance, and ECCO Leadership Programs for ongoing development
Reward and recognition programs, including a lucrative sales bonus incentive and monthly awards

Career progression opportunities

Headquartered in Denmark, we are a familyowned company that offers local and international opportunities
Pride in working for a globally successful, diverse & environmentally conscious employer
ECCO provides a progressive working environment for those who are seeking a career in retail, with a culture of ownership at all levels where everyone has a voice and makes an impact.

If this sounds like you...

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