Admin Assistant - Bundall, Australia - Trayne Consulting

Trayne Consulting

Verified Company

Bundall, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Trayne Consulting is currently recruiting for a superstar all round Administrator to join our client's Nationwide business in its operations team, headquartered at Bundall on the Gold Coast.

Our client is an established and growing mortgage-backed lending and investment business, that prides itself on its ability to provide straightforward finance solutions to its network of clients across Australia.

This is not the standard Admin role. Our client needs thinkers and doers.

For this role, we are specifically looking for a team member that:
communicates effectively
can prioritise and manage multiple tasks at a time
takes pride in ensuring excellent service and response times to both internal and external clients
seeks opportunity to take ownership and accountability
loves looking at problems and getting to the bottom of them quickly

Our client has so far built, and is continuing to build, a team of self-motivated and success focused people, who seek opportunities for improvement in life and in the workplace, while at the same time shares a desire to give back to the community through the charitable activities of the business.

This is a full-time permanent role working Monday - Friday 8.30am - 5.00pm requiring flexibility to work extended hours on occasion to meet the needs of the business.

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The key duties of the role are as listed, but not limited to:_Office Management duties to ensure the office runs smoothly ranging from stationary and kitchen supplies, assisting other team members, induction documentation for new starters, and ensuring the efficient running of the office

Loan management, duties will include:
Post-Settlement data entry and Borrower communications;
Calculating, communicating and processing loan interest payments;
Loan management database maintenance.

Assist with general business operations duties, such as:Data entry and business records maintenance for loan book performance and client relationship management;
General office and business operational matters, including assisting with event and digital marketing channels on an ad hoc basis
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To be successful in this role, you must have the following proven key attributes:_

Not be intimidated by the "day-to-days" listed above.
Be a questioner with a focus on ensuring exceptional service delivery
Enjoy handling multiple tasks and getting them done correctly, and quickly.

Be able to prioritise multiple tasks, but more importantly, communicate to understand when things are needed and be able to express expectations about when they can be delivered.

Agree with these statements:
"Phone calls or face-to-face discussions are the best form of communication to achieve an outcome and develop a relationship".
"It is ok to ask for help, but only after I have thought about the problem and tried to think of a solution first"
"I like to collaborate to develop solutions and help clients, and this is best done alongside others in a team environment"

Experience in Business Administration, Operations and Customer Service will be a strong leg-up for this role (people with bookkeeping experience might do really well), but you will still need to have a desire to learn a new way to look at things.

Numeracy skills and the ability to use Excel spreadsheets is a base requirement, but experience with accounting software would be advantageous.

like what you have read; and
have relevant experience,

Job Types:
Full-time, Permanent

Salary:
$60,000.00 per year

Schedule: