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Home Assurance Team Leader - Mount Waverley, Australia - Henley Properties
4 days ago
Description
About the Role
Our Home Assurance Team Leader is responsible for ensuring a high level of care and service is provided to our new homeowners after handover. This role ensures the administration team manages individual client files accurately and within agreed timeframes.
Some of these responsibilities include:
About You
Henley is renowned for its delivery and this role is no exception. As the captain of our Home Assurance (warranty and claims) department, you have a mature and logical approach to problem-solving and remain calm under pressure. You pride yourself on delivering outstanding customer service to internal and external stakeholders and customers.
You're front of house, back office, a strong team player, and all things in between. You keep a tidy inbox and your written and verbal communication skills form some of your key strengths. You don't mind a challenge and you're highly organised so you can multitask with ease. An understanding of our industry will be a huge benefit when stepping into this role and allow you to hit the ground running as you provide leadership and direction to our highly capable and friendly team.