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    Customer Service - Brisbane, Australia - Avis Budget Group

    Avis Budget Group
    Avis Budget Group Brisbane, Australia

    4 days ago

    Default job background
    Part time
    Description

    Description

    Come join our friendly team working at Brisbane Airport assisting our customers with their rental vehicle return process so we can get them on their way as quickly as possible for their continued their travels.

  • Casual position available (3-4 days per week)
  • Entry level role
  • Training provided
  • Supportive, friendly, and caring culture
  • Opportunity to progress internally

    • About the Role

    As what we call a Rover you will be the first point of contact at our operations. This position is responsible for greeting our customer upon their arrival at our rental location. In this position you will assist with the check-in of the renter's vehicle and vehicle details.

  • Great customer in a friendly manner and help expedite the rental car return process to help get customers on their way.
  • Assess vehicle for any potential new damages and report it as per Avis Budget Group's vehicle damage procedure.
  • Review returned vehicle gas levels and car kilometres while accurately inputting them into our hand-held devices when needed.
  • Assist with the shuttling of vehicles when required.

    • What we're looking for

  • Applicants must have a full and valid driver's licence.
  • A customer-focused, collaborative and adaptable approach to work each day.
  • Ability to follow procedures and adhere to company guidelines and standards.

    • Benefits and Perks

  • $30.10 (inclusive of casual l oadings) + performance incentives
  • Wellbeing programme incl. life insurance + discounted health insurance + superannuation options
  • Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more.
  • Employee discounts on car rental across Avis Budget Group
  • Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing.
  • Full training provided to help you achieve your goals & reach your potential.

    • About Avis Budget Group

    We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries.

    With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

    BrisbaneQueenslandAustralia

    R

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