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    Regional Services Manager Qld - Brisbane City, Australia - Bgis

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    Full time
    Description
    Full-Time Role Key Client:


    Qantas Location:


    Brisbane Parking:

    Available on site The Regional Services Manager is responsible for the day-to-day management and operational delivery of services throughout their allocated Regional States with managerial responsibility of all operational staff including Self Perform technical Trades.


    Role:


    • As Regional Services Manager, you will be responsible for identifying and implementing continuous improvements and delivering primary contract interface with Qantas responsible for the delivery and performance of operational services throughout their region.
    • Management and ownership of all operations in the region, providing a point of escalation for regional stakeholders.
    • Providing top-tier operational management services and support to Qantas.
    • Building and maintaining healthy and collaborative relationships with key Qantas parties and stakeholders to ensure seamless communication and knowledge transfer.
    • Enabling client escalation of matters for Qantas as required.
    • Upholding proactive and effective leadership to all site staff, creating a cohesive and positive working environment.
    • Facilitating close communication across the regions, ensuring best practices, innovations, and achievements are shared across the portfolio.
    • Leading and managing all monthly, quarterly, and annual financial planning where required, as well as performance management, risk management, benchmarking, and reporting.
    • Providing support and input to the Account Director and driving effective progress against the annual Asset Management Strategy and Asset Management Plan.
    • Participation in cross-functional business support unit meetings and forums.

    Skills and Experience:


    • Proven ability in working within an integrated services and property model, delivering Property Management, Facilities Management, Project Management, and Financial Management Services.
    • Strong business acumen with demonstrated business planning and high-level financial knowledge and skills.
    • Strong demonstrated experience in relationship management with external clients and contractors with strong diplomacy, contract management with a focus on identifying and building key client relationships.
    • Demonstrated understanding of current technical legislation in relation to the delivery of Facilities Maintenance Management.
    • Strong demonstrated experience in a property or corporate real estate environment or at a senior level in a similarly complex industry.
    • Strong demonstrated experience in 'hands-on' management of medium to large contract teams.
    • Demonstrated experience in managing/supervising the delivery of subcontractors.
    • Proven capability of working within an environment using QA, OH&S, and environmental systems.
    • Able to respond quickly to change and adopt a flexible/ innovative approach to problems and opportunities.
    • Proficient in desktop applications such as Word, Excel, and Outlook.
    • Knowledge and experience in the use of Computerized Maintenance Management System knowledge.

    Qualifications:


    • Formal tertiary qualifications such as a bachelor's degree or masters in Property, Commerce, Business, or a similar discipline.
    • Training in current OH & S and QA and environmental legislations and systems.
    • Industry recognized course in Building/Facilities Management or a related discipline.
    (TAFE, Tertiary, or Property Council);- Facilities Maintenance Management, Project Management, and / or Property Management qualifications.

    Why Join Us / Benefits:

    At BGIS, we foster safe environments where our people can excel.

    Our diverse team consists of individuals from various cultures and nationalities, bringing valuable personal and professional backgrounds.

    We embrace diverse perspectives and seek individuals who can offer fresh ways of thinking to our teams.

    - Professional Development opportunities- Excellent Company Benefits- Exceptional Employee Recognition Program- Career progression opportunities- Company-provided laptop & phone- Training support- Supportive team environment- Various employee benefits including paid volunteer leave and parental leave- BGIS also provides training for site-based tickets/licenses and more About


    BGIS:

    BGIS employs over 10,000 people globally, positioning us as a frontrunner in facility management, project delivery, energy and sustainability, asset management, workplace advisory, real estate, and technical services.

    We are dedicated to offering innovative service solutions to our clients.

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