Qld Operations Manager - Hawthorne, Australia - ALH Group

ALH Group

Verified Company

Hawthorne, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

About Us

At Australian Leisure & Hospitality (ALH), we believe in bringing people together and connecting locals to their local pubs, enabling great experiences and positive, memorable moments.

We are the largest hospitality provider in Australia, owning and operating venues in over 350 communities across Australia and focused on empowering our teams to bring every pub's story to life meaningfully for the locals.

As part of Endeavour Group, we are united behind a common purpose of 'Creating a more sociable future together', we are a 28,000+ strong team with more than 1600 stores and 350+ hotels nationally, including leading brands such as Dan Murphy's, BWS and ALH.

Endeavour Group was created in 2020 through the restructure and merger of the Woolworths Group drinks and hospitality businesses.

With a strong track record of growth, combined these businesses form the leading customer franchise in drinks and hospitality in Australia.

Endeavour Group has separated from Woolworths during the calendar year 2021 and is well-positioned as an ASX Top 50 Company.

Join the team at an exciting time in their evolution

Operations Manager QLD

6 month secondment

We have an exciting opportunity for an experienced Venue Manager to step up into an Operations Manager role for a 6 month secondment.

Reporting to the State Manager QLD/NT, you will be primarily responsible for providing support and coaching to Venue Managers within your portfolio to achieve targets, grow business, and drive people development within venues.

We are looking for an energetic and strategic thinking individual who wants to take the next step in their career.

You will be a change agent, driving strategic initiatives within venues, as well as bringing your own fresh ideas to your team and the wider business.

A day in the life of an Operations Manager:

Oversee venue operations across your portfolio.
Provide support and coaching to leaders to achieve targets, grow business, and drive people development within venues.
Monitor industry trends and identify potential opportunities and threats.
Drive change and strategic initiatives within venues.
Ensure customer service and presentation standards are maintained at all venues.
Ensure all compliance requirements are met.
Lead by example and build a safety conscious culture across all venues.

What you'll need to succeed

Demonstrated ability to lead, coach and develop people, as well as impact and influence.
Ability to lead teams through change, but also to inspire change and challenge the "status quo".
Experience in leading customer facing teams.
Solid understanding of the liquor and gaming legislation relevant to the hospitality industry.
Proven business acumen, computer literacy and financial management capability.
Driven to achieve through taking accountability for your teams' results.
Interpersonal and people management skills including the ability to inspire and influence.
Strong understanding of multisite operations and management (desirable).

Grow with Endeavour Group
Endeavour Group comprises a diverse range of drinks and hospitality businesses including BWS, Dan Murphy's, ALH and Pinnacle Drinks.

We are focused on growing and transforming our businesses to meet the changing needs of customers and we're driven by a culture that puts our customers and team first.

As an inclusive, team-first company, our people are at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability or sexual orientation.

At Endeavour Group we value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating a more sociable future - for our customers and for each other.

We'd love to hear from You