Hotel Manager - Brisbane, Australia - Royal Albert Hotel

Royal Albert Hotel

Verified Company

Brisbane, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

We are currently looking for an enthusiastic and confident Hotel Manager, to join and lead our friendly and professional team.

As the Manager, you will lead the department, inspiring and developing your team to deliver an exceptional guest experience. You will lead by example, show management experience and knowledge of hotel and property operations.

Your responsibilities would include the following, but are not limited to:

Lead & manage the Front Office and Housekeeping Team
Oversee Hotel Operations and Body Corporate tasks
Hands on management of the building including day to day operations
Be willing to go the extra mile to help drive customer satisfaction and maintain high levels of customer service throughout the venue
Actively resolve complaints and challenges presented by customers ensuring a positive experience
Assist with rostering and report writing including the maintenance of a daily Duty Log
Recruitment, training and development of staff whilst continuing to build a positive working culture within the venue
Management of labour costs and stock control
Ensure hotel polices and systems are maintained
Cooperate and assisting with managing all relevant departments
Respond, attend to & record all emergency incidents on site
Full working rights required
Previous management experience
Hold a current driver's license, and have the ability to drive manual and auto cars
Ability to work flexible hours. Work varied shifts on a rotating roster (including week days, weekends, nights and public holidays)
Strong organizational skills
Strong PC skills
Ability to juggle tasks simultaneously
Show attention to detail
Show initiative and be a problem solver
Be enthusiastic and friendly
Have a good work ethic and be of professional appearance
Exceptional interpersonal skills
Available to work weekends and public holidays.