Assistant Store Manager - Sydney, Australia - Jivaro
Description
Competitive Salary- Bonus Structure
- Fun & dynamic team structure
As an Assistant Store Manager, you will play a vital role in ensuring the overall success of our store operations, delivering exceptional customer service, and driving sales growth.
Responsibilities:
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Customer Service Excellence: Lead by example in providing outstanding customer service to ensure a positive shopping experience for every customer. Resolve customer inquiries and complaints promptly and effectively.
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Sales and Performance: Collaborate with the Store Manager to meet and exceed sales targets and key performance indicators. Implement strategies to boost sales and enhance overall store performance.
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Team Leadership: Assist in recruiting, training, and developing a high-performing team of sales associates. Provide guidance and support to team members to achieve individual and store-wide goals.
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Operational Management: Assist in managing daily store operations, including inventory management, stock replenishment, visual merchandising, and maintaining store cleanliness and organisation.
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Product Knowledge: Stay up-to-date with product knowledge, industry trends, and competitor offerings to assist customers and provide recommendations effectively.
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Compliance: Ensure the store complies with all company policies, procedures, and legal regulations.
Requirements:
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent interpersonal and communication skills.
- Customerfocused with a passion for delivering exceptional service.
- Solid understanding of retail operations and sales strategies.
- Ability to work flexible hours, including weekends and holidays.
Perks and Benefits:
- Competitive salary and performancebased incentives.
- Opportunities for career growth and advancement within the company.
- Employee discounts and exclusive offers.
- Comprehensive training and ongoing development programs.
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