Experience Design Manager - Melbourne, Australia - Bupa

Bupa

Verified Company

Melbourne, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Be at the heart of our brave new digital world

This means you'll be at the heart of finding better ways to help people live longer, healthier, happier lives and making a better world.

Working in such a complex and specialised area brings a huge variety of opportunities for professional and personal growth. Just imagine the impact you could make

What's your role?

The Experience Design Manager will lead a team of Experience Designers to develop their craft and drive the ideation and development of user experience design in support of key enabling capabilities and strategic initiatives across the Bupa APAC market unit, as well as provide advisory and direction around Bupa digital experience design standards, best practice, and methods in support of design operations across Bupa APAC.

What will your day look like?

Provide vision, design direction, and operational oversight of design activities in support of the establishment, growth and optimisation of coherent customer experiences across platforms, and will promote quality, efficiency, and effectiveness of the design process.
Maintain a sound comprehension of Brand policy and digital guidelines, and play a key role as advisory, to ensure alignment and adherence across digital delivery
Will increase efficiency, effectiveness, and impact of Experience Designers across Bupa APAC through implementation of centralised tools, standards/guidelines, accelerators/templates and working practices
People management, supporting the growth and development of their direct reports
Produce strategic design deliverables and provide advisory services in support of key market unit digital enablers and strategic business initiatives
Maintain a comprehensive knowledge of Bupa design standards and guidelines, supporting the development of additional documentation where required

Tools and methods

Keeping up to speed on emerging design trends, maintain a forward view for applicability for Bupa APAC and championing change

What will you bring?
If some of the skills and experiences outlined below resonate with you, we'd love to hear from you

5+ years of experience in a leadlevel experience/product design role
Experience working within a large, multiteam Agile environment
People management experience and supporting the growth and development of team members
Expert working knowledge and experience using Figma
Knowledge of contemporary online patterns, interaction paradigms and core online experiences
A strong portfolio of digital design work with a focus on website design (demonstrating knowledge of web technologies, typical online patterns, interaction paradigms and core online experiences)
Practical familiarity with digital design principles and standards, with clear judgment/rationale for design direction. Must have multiformat, multiscreen awareness
A tertiary qualification in relevant digital or technical disciplines or equivalent work experience
Have excellent communication skills, including the ability to articulate and formally present creative concepts and rationale to other team members and business stakeholders

What's in it for you?

As well as a competitive salary, a range of Bupa benefits and flexible working/ work from home, you'll be challenged and encouraged to innovate.

You will collaborate strongly with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.

Other benefits include discounts on our health insurance, travel, car, home, contents and pet insurance products as well as Bupa services such as Dental and Optical.

You can also access a 'People First' wellness program which provides a range of services such as health coaches, annual skin checks and flu vaccinations, assistance with nutrition, mental and general well-being guides and product discounts.

You'll feel happier & healthier working at Bupa