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    Business Analyst(Rostering transformation experienced) - Melbourne, Australia - Milestone IT (Milestone Information Technology)

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    Business Analyst(Rostering transformation experienced)

    • Australia - VIC
    • Melbourne - All locations

    Added Friday 2nd of February :49:10 PM

    Join the thriving team at a leading nationwide retail business committed to delivering exceptional products and services. As we embark on transformative initiatives, we are seeking a skilled and dedicated Business Analyst to play a key role in implementing rostering and HR transformation projects that will drive operational excellence and enhance the employee experience across our extensive retail network.

    Position: Business Analyst - Rostering and HR Transformation

    Responsibilities: As a Business Analyst specializing in rostering and HR transformation, you will be a crucial contributor to the success of our retail operations. Your primary responsibilities will include:

    Rostering Transformation: Lead and support the implementation of rostering solutions that optimize workforce management, ensuring efficient scheduling and resource allocation across our nationwide retail locations.

    HR Transformation: Drive HR transformation initiatives, collaborating with key stakeholders to identify areas for improvement and implementing solutions that enhance employee engagement and satisfaction.

    Service Delivery Optimization: Work closely with cross-functional teams to identify opportunities for improving service delivery processes and ensuring a seamless customer experience.

    Requirements Gathering: Collaborate with business stakeholders to understand their needs and capture detailed business requirements for rostering and HR transformation projects.

    Data Analysis: Conduct data analysis to identify trends, patterns, and insights that inform strategic decision-making for workforce and HR management.

    Stakeholder Management: Build strong relationships with retail operations teams, HR professionals, and other relevant stakeholders to ensure successful project delivery and alignment with business objectives.

    Documentation: Create comprehensive documentation, including business process flows, use cases, and functional specifications.

    Qualifications:

    • Bachelor's degree in Business Administration, IT, or related field. Master's degree is a plus.
    • Proven experience as a Business Analyst with a focus on rostering, HR transformation, and service delivery within the retail sector.
    • Strong understanding of retail operations and workforce management.
    • Excellent analytical and problem-solving skills.
    • Effective communication and interpersonal skills.
    • Experience with relevant software tools and technologies.
    • Ability to travel nationwide as needed.
    • Competitive salary and performance-based bonuses.
    • Flexible work hours and hybrid work model.
    • Exciting opportunities for career growth within a dynamic retail environment.

    If you are a motivated and experienced Business Analyst with a track record of success in rostering, HR transformation, and service delivery within the retail sector, we invite you to apply and be part of our innovative and growing team.

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