Program Manager - Melbourne, Australia - Melbourne Business School

Melbourne Business School

Verified Company

Melbourne, Australia

1 week ago

Posted by:

Olivia Brown

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Description

Provide excellent student support in MBS accredited programs:

Based in Carlton, a great working environment:

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Salary range: $80,000 - $90,000 plus 10.5% superannuation

About Us
At Melbourne Business School (MBS) our purpose is to unleash ideas and leaders for a sustainable future.

Our vision is to be among the top-ranked providers of business education within the Asia-Pacific Region, to be the first choice of students and clients seeking award and non-award educational experiences, and to be esteemed globally as a leading supplier of academic and business research.

The Opportunity

In this position, you will be required to work one Saturday a month from 9 am to 4 pm to support and welcome our SEMBA students back to campus.

Some key accountabilities will also include:

Managing all administrative processes pertaining to students' academic progress including course planning, enrolment, assessment, and extracurricular events.
Developing and coordinating appropriate onboarding processes, this will involve planning and resourcing orientation activities.
Project managing program(s) over a lifecycle, ensuring that program delivery occurs to time and budget and complies with agreed policies or frameworks, methodologies and quality assurance processes.
Acting as the central point of operational contact for the program(s) assigned to the incumbent.
Managing relevant reporting and other monitoring processes to support seamless program delivery and quality assurance.
Contributing to the effective and timely communication of information to students by identifying information needs and strategies to deliver on these.
Ensuring students are aware of MBS and University of Melbourne policies and support services where applicable.

About you

You will be able to demonstrate similar experience in either a project or program management capacity ideally gained within an academic environment.

Significant experience working within an administrative and process dependant environment together with experience in the use of enterprise systems such as CRM, financial and student management systems will be essential.

You will display a strong customer service focus and a commitment to providing exemplary service, together with superior written and verbal communication skills and strong proficiency and skills in using the Microsoft suite of programs.

What's on offer
We value our people and ensure that we can reward you with more than just a salary and our benefits include:

Competitive remuneration, including not-for-profit salary packaging options and generous parental leave provisions
Flexible work options
Subsidised gym membership, health and wellbeing programs and regular social events
Access to worldclass learning and development programs at a discounted rate
A workplace that promotes diversity, collaboration, and new ideas in the heart of Melbourne's innovation precinct
Working alongside talented and supportive colleagues who are passionate about innovation and creativity