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    Admin Officer - Brisbane, Australia - Siteforce Recruitment

    Siteforce Recruitment
    Siteforce Recruitment Brisbane, Australia

    6 days ago

    Default job background
    Description

    With a solid reputation of integrity built upon years of reliable service in the building and construction industry, our client pride themselves on using industry-leading technologies to deliver superior remedial waterproofing, leak sealing, concrete crack injections and concrete repair solutions to Brisbane, Gold Coast, Sunshine Coast in South-East QLD and areas in and around Sydney NSW. They also cater remedial waterproofing, leak sealing, concrete crack injection, concrete repairs, protective coating, ground improvement, slab jacking and joint repair

    Duties:

      • Answering phone calls for initial enquiries and call backs from our existing clients. Transfer or escalate queries from clients to our Client Services Team as required.
      • Call customers that have left a message on the voicemail
      • Assisting with managing our email enquires inbox
      • Qualifying initial enquiries received by phone or email
      • Providing clients with inspection dates
      • Emailing out inspection invoices to client
      • Call or email clients to confirm inspection dates
      • Re-schedule inspections for clients as required
      • Call or email clients to confirm works dates
      • Other tasks as needed during quieter periods

    Desired Skills

      • Answering phone calls in a call centre/office environment
      • Comfortable making outbound calls to book in inspections or return missed calls left on our voice mails
      • Comfortable managing inboxes specifically tasks like: qualifying email enquires, sending out template responses to answer initial enquires, book in inspections and emailing out inspection invoices.
      • Construction background or similar

    If the above sounds like you please click the apply button or contact or send your resume to

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