Training Design Manager - Clayton, Australia - CLX Professionals

CLX Professionals

Verified Company

Clayton, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Who are we?

We are CLX (Customer Led Experience), a one-stop shop covering the entire front-end - from insights to strategy, design, and manufacture, to execution and training.

We specialise in transforming legacy retail models through innovative and impactful solutions, delivering cost efficiencies, and improving customer experiences.

CLX have globally experienced professional teams across the world with offices in Australia, the UK, and the Asia Pacific Region, helping global companies to stand out from the crowd through efficient customer-led experiences.

We are known for our hands-on approach, from development to implementation, delivering on budget, on time, and to the highest of standards every time.

Training Design Manager

The role:

Design, develop and implement effective training, strategies, programs and initiatives our Australian and global clients (UK and UAE)
Design comprehensive and engaging training programs and initiatives through various blended learning methodologies, such as elearning, simulations, digital, paperbased, workshops
Conduct Training Needs Analysis through assessments to identify training needs and skills gaps
Work with key stakeholders to define learning objectives and goals
Review Competency Matrix for clients and update according to learning needs, legislation and regulators requirements
Develop training materials, from participant guides, facilitator guides and multimedia content. Draw on instructional design principles and learning theories to create effective and interactive learning experiences
Review current training material and update where necessary
Deliver training sessions to train the trainer
Develop evaluation frameworks and assessment tools to measure the effectiveness of training programs
Stay updated on emerging trends, technologies and best practices in training and development

Who are you?

Exceptional communication, presentation and interpersonal skills
High attention to detail
Intermediate Word, Excel and PowerPoint skills
Ability to build and maintain effective working relationships with a wide range of internal and external stakeholders
Welldeveloped organisational skills, including the ability to effectively manage multiple tasks, determine priorities and manage competing deadlines
Strong sense of ownership to follow your deliverables through to closure
Based in Melbourne, VIC

Education and Experience

Proven experience (810 years) as a training professional with expertise in instructional design, organisational learning and training delivery
Certificate IV or Diploma in Training & Assessment
Sound technical knowledge and experience with eLearning tools
Strong project management skills
Retail background ideal but not necessary

To apply, you must qualify for the following: