- Collaborating with the Head chef, General Manager and the Director about the formulation and pricing of the menu and different promotional strategies.
- Managing the daily operations of the Café in a controlled manner
- Planning promotional & special sales for various occasions to boost the sale of new products and increase the operational performance of the Café.
- Ensure that all food and beverages are served on time and are of the highest quality.
- Responsible for end of day reports, the security of cash and stock onsite, ensuring all stock control and cash handling procedures are implemented at all times.
- To accomplish cafe human resource objectives by assisting in recruiting, selecting, training, assigning, scheduling, coaching, counselling and disciplining employees.
- Coach and train all employees to consistently exceed customer expectations.
- Take responsibility to resolve customer complaints or concerns.
- Ensure compliance with Workplace Health and Safety Regulations.
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Cafe Manager - Parramatta, Australia - Bay Vista Dessert Bar and Cafe
1 week ago
Description
About Our Company:
Bay Vista Dessert Bar and Café is a vibrant and innovative food establishment in Parramatta, NSW established in 2017. Our charming café is known for its vast array of food and beverage offerings, providing a delightful culinary experience for our customer. We are seeking a dynamic and experienced Café Manger to lead our team and manage all aspects of our instore operation.
About the role:
The position is responsible for all aspects of the day-to-day operation of the café and will be reporting to our General Manager and the job description includes but is not limited to:
About you:
We are looking for individuals with: A genuine love of customer service - this means making customers happy and striving to keep them coming back.
· At least 2 years experience ina fast paced café environment as a supervisor or manager.
· Ability to build great relationships with staff and guests.
· The ability to plan in advance with strong time-management skills.
· Have the ability to build, train and mentor a team.
· Be able to help maximise profitability and control costs.
· Experience as a barista is highly preferred.
· A great can-do attitude.
· Must be well presented with pride in appearance.
· Enjoys working in a team environment and enjoys supporting others.
Other Details
Type – Full-time, Permanent
Salary – AUD 70,000 per year plus superannuation
If this sounds like you please apply today.
Please note that only short-listed candidates will be contacted and your application will be treated as strictly confidential.