Customer Service - Gold Coast, Australia - SMAART Recruitment

SMAART Recruitment

Verified Company

Gold Coast, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Southport location, Multiple temp opportunities available

Supportive, friendly and inclusive team enjoy each day

- $31.50 p/h | Full time hours

What's in it for you
- $31.50 per hour + Super (we pay weekly)

Stable, full time hours
Multiple temp opportunities with high opportunity for permanency
Supportive and friendly team enjoy every day
A leader who supports your ongoing growth & Success
Based in office in Southport
Bright, modern & open offices
ASAP start

The role and business
You will have the opportunity to join a leading Facilities Management company in Southport. This business is innovative and strategic in its approach with a solid client focus.
Reporting to the Team Manager, the Customer Service Advisor is the first response to all incoming enquiries from internal and external customers and contractors

You will also:

Action and manage client requests for the resolution of property concerns and rectifying of building faults

- lodge work requests
- have the ability to enter data and load job orders accurately

Our client prides themselves on their customer and client experience, so ensuring that the highest level of service is provided at all times is a must
Their culture is inclusive and supportive. They encourage people to identify and improve processes where they can. They invest in their staff and want to see them grow. They are fun, social, but professional.

_These position will operate on a rotational basis between the hours of 7am and 5pm_

What do you need to be successful?

Ability to work as part of a team and establish good working relationships with a variety of stakeholders
Have professional communication skills (written and verbal)
Excellent time management and proven ability to multitask
Have a "cando" attitude
Experience working in a customer service contact centre environment

If you are looking for a job where no two days will be the same, this one's for you
We will be interviewing for this role ASAP, so don't hesitate to submit your Resume and Cover Letter. If you would like to have a confidential chat about the role, please call

Lauren May on

08
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