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    Account Management Director - Perth, Australia - Garima Interprises

    Garima Interprises
    Garima Interprises Perth, Australia

    1 week ago

    Default job background
    Full time
    Description
    We are seeking an experienced Account Management Director to lead and optimize our Account Management team.

    This leadership role will focus on driving customer success and revenue growth, ensuring long-term customer retention, and enhancing overall account health.

    The ideal candidate will possess a track record of exceeding expansion and retention targets within a fast-paced startup or Saa S company.

    As the Account Management Director, you will develop and implement strategies, foster a culture of continuous improvement, and collaborate cross-functionally to enhance customer engagement and satisfaction.

    7+ years of Customer Success/Account Management Leadership experience in a fast-paced startup or Saa S companyProven success in exceeding expansion and retention targetsStrong leadership capability in building and managing high-performing teamsExperience with negotiating diverse customer accounts, from SMB to enterpriseAbility to develop strategic plans and optimize processes for long-term scalabilityEmpathy for customers combined with a passion for revenue growthExcellent collaboration skills with cross-functional teamsHighly organized with strong written and verbal communication abilitiesDetail-oriented, adaptable, and able to prioritize in a dynamic environment#J-18808-Ljbffr
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