Jobs
>
Rhodes

    Field Engineer 3 - Rhodes, Australia - Unisys

    Unisys
    Unisys Rhodes, Australia

    1 week ago

    Default job background
    Description

    What success looks like in this role:

  • Prior experience working in hardware break and fix, installation, desk side software support and / or service desk support
  • Understanding of hardware and software support services
  • Provide support for hardware such as laptops, desktops and monitors.
  • Install and maintain PCs along with associated accessories and peripherals.
  • Perform installs, moves, adds, and changes as required.
  • Test and certify PCs.
  • Provide follow-up on problems, escalations and requests.
  • Maintain a high degree of professionalism.
  • Ensure customer satisfaction throughout all transactions.
  • Ensure incident and request tickets are updated according with the ticketing system.
  • Provide on call support.
  • Some travel.

    • You will be successful in this role if you have:

  • ·Strong focus on providing customer service, with great verbal and written communication skills
  • Problem-solving abilities and an analytical mindset
  • A keen interest in developing a career in IT
  • Time management
  • Motivated and enthusiastic
  • Experience in the delivery of IT support services with specified KPI's
  • Effective verbal and written communication skills
  • Customer Service experience

    • Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

  • Unisys

    Field Engineer 4

    6 days ago

    Unisys Rhodes, Australia Full time

    What success looks like in this role: · Private Label Services Support · Transformation Services calls, installing and servicing PCs, and PC peripherals and/or electronic equipment · Takes service calls and performs incident specific activities as directed by Help Desk, Servi ...

  • Unisys

    Field Engineer 3

    5 days ago

    Unisys Rhodes, Australia Full time

    What success looks like in this role: · Provides support for software, hardware and networking support for desktops, laptops and servers · Provides maintenance and support on legacy products · May Provides Support for Enterprise Products · Performs disk replacement on enterp ...

  • Unisys

    Field Engineer 4

    1 week ago

    Unisys Rhodes, Australia Full time

    What success looks like in this role: · Responsibilities: · Provide PLS call support for client. · Transformation Services calls, installing and servicing PCs, and PC peripherals and/or electronic equipment. · Takes service calls and performs incident specific activities as di ...

  • Unisys

    Field Engineer 3

    2 days ago

    Unisys Rhodes, Australia

    What success looks like in this role: · Prior experience working in hardware break and fix, installation, desk side software support and / or service desk support · Understanding of hardware and software support services · Provide support for hardware such as laptops, desktop ...

  • Thermo Fisher Scientific

    Field Service Engineer

    1 week ago

    Thermo Fisher Scientific North Ryde, Australia Full time

    and deliverables include: Install, commission, maintain and repair our range of industry leading products · Provide training for customers and users on system operation and maintenance · Cultivate and develop positive working relationships with customers, users and company pers ...

  • Thermo Fisher Scientific

    Field Service Engineer

    1 week ago

    Thermo Fisher Scientific North Ryde, Australia Full time

    Job Description · At Thermo Fisher Scientific, each one of our 125,000 extraordinary minds has a unique story to tell. Join us and our singular mission—enabling our customers to make the world healthier, cleaner, and safer. · When you're part of the team at Thermo Fisher Scientif ...

  • Thermo Fisher Scientific

    Field Service Engineer

    6 days ago

    Thermo Fisher Scientific North Ryde, Australia Full time

    : Service · Perform in accordance with the AS/NZS ISO9002: 1994 Quality Standard, as detailed in the Company's Quality Manual. · Perform to designated goals of turn-around-time, response time, repair rate and customer expectations. · Work with Service Operations staff to e ...

  • Thermo Fisher Scientific

    Field Service Engineer

    5 days ago

    Thermo Fisher Scientific North Ryde, Australia Full time

    Job Description · Position Summary: · Fostering a partnership with the business Group's customers by providing them with advice and technical support that will help them gain the most from the products that we sell them.​ · To install, calibrate, maintain and repair instruments ...

  • Carrier

    Field Sales Engineer

    5 days ago

    Carrier Lidcombe, Australia Full time

    About the role · Experienced sales engineering professional. Provides technical advice to customers and helps to develop proposals based on customer's requirements. Responsible for engagement with local customers as well maintaining updated documents and processes to enhance the ...

  • Honeywell

    Field Service Engineer

    2 days ago

    Honeywell North Ryde, Australia

    Responsibilities · : Service and maintenance of Honeywell and third-party equipment (as per trade expertise). The configuration and programming of HVAC, CCTV, Access Control, Security, and Third-Party Systems · Diagnosing faults and repairs on HVAC, CCTV, Access Control, Securit ...

  • Raytheon Technologies

    Field Services Engineer

    5 days ago

    Raytheon Technologies Lane Cove West, Australia Full time

    Unspecified · Field Service Engineer · New career opportunity with the world's largest Aerospace and Defence company; · Working in close collaborative with peers and key Defence personnel ; · Based with a friendly team at Lane Cove West, NSW. · Our Company · With Collins A ...

  • Thermo Fisher Scientific

    Engineer II, Field Service

    1 week ago

    Thermo Fisher Scientific North Ryde, Australia Full time

    and deliverables include: Install, commission, maintain and repair our range of industry leading products · Provide training for customers and users on system operation and maintenance · Cultivate and develop positive working relationships with customers, users and company pers ...

  • Thermo Fisher Scientific

    Engineer II, Field Service

    1 week ago

    Thermo Fisher Scientific North Ryde, Australia Full time

    Job Description · What will you do? · The successful candidate will install, maintain and repair Thermo Fisher's range of Electron Microscopes, Focused Ion Beam and Surface Analysis systems while driving customer allegiance through a high-quality customer service experience · Res ...

  • Thermo Fisher Scientific

    Engineer III, Field Service

    6 days ago

    Thermo Fisher Scientific North Ryde, Australia Full time

    : Service · Perform in accordance with the AS/NZS ISO9002: 1994 Quality Standard, as detailed in the Company's Quality Manual and published business procedures. · Work with Service Operations staff to efficiently lead field service activities and complete administration requi ...

  • Thermo Fisher Scientific

    Engineer III, Field Service

    5 days ago

    Thermo Fisher Scientific North Ryde, Australia Full time

    Job Description · Position Summary: · Carry out Installation, maintenance, operational training and support of Thermo Fisher Scientific's range of IC/FTIR/TEA instruments in professional, reliable and customer-orientated manner · Responsibility for meeting customer SLA and inter ...

  • Thermo Fisher Scientific

    Engineer III, Field Service

    5 days ago

    Thermo Fisher Scientific North Ryde, Australia Full time

    : Service · Perform in accordance with the AS/NZS ISO9002: 1994 Quality Standard, as detailed in the Company's Quality Manual and published business procedures. · Work with Service Operations staff to efficiently lead field service activities and complete administration req ...

  • Thermo Fisher Scientific

    Engineer III, Field Service

    2 days ago

    Thermo Fisher Scientific North Ryde, Australia Full time

    Job Description · To achieve service revenue budget by championing company products, developing strong customer relationships and working closely with commercial and operations teams · To be highly responsive and proactive in dealing with customer's needs and maintain close and e ...

  • Amazon

    Mechanical Field Engineer, Field Engineering

    1 week ago

    Amazon Sydney, Australia Full time

    DESCRIPTION · AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cool ...

  • ThermoFisher Scientific

    Engineer III, Field Service

    2 weeks ago

    ThermoFisher Scientific North Ryde, Australia Paid Work

    Job Description · Position Summary: · Carry out Installation, maintenance, operational training and support of Thermo Fisher Scientific's range of IC/FTIR/TEA instruments in professional, reliable and customer-orientated manner · Responsibility for meeting customer SLA and inter ...

  • BWS

    Field Engineer

    5 days ago

    BWS New South Wales, Australia Full time

    Field Engineer - Refrigeration/HVAC NSW · Excellent opportunity to continue your career and work for one of the most recognisable brands in Australia · An attractive remuneration package including base + super + Company Car + laptop/phone. · Permanent full time opportunity based ...