Duty Manager - Brisbane, Australia - PULLMAN

PULLMAN Brisbane, Australia

Found in: Talent AU C2 - 3 days ago

Full time

Description

Company Description

Pullman & Mercure King George Square is a large vibrant 438 room twin towered hotel which acts as a sanctuary for leisure and business travelers. Located opposite King George Square, City Hall and ideally situated in the heart of Brisbane CBD the hotel has some of the largest conference spaces in Brisbane incorporating 2 ballrooms. The hotel also features some amazing and extremely popular venues of Goldfinch Restaurant and Street Cafe, Sixteen Antlers Rooftop Bar as well as KG Bar, Expresso Bar and an Executive Lounge.

Job Description

Are you a day brightener? A story Spotter? Are you someone who loves to create meaningful connections with both guests and colleagues? Pullman and Mercure Brisbane King George Square is currently seeking a Duty Manager to join their professional and dynamic Hotel.

Reporting directly to the Front Office Manager, with regular access to the Hotel Manager your primary responsibility is ensuring a high level of guest service at all times across the hotel.

As an Duty Manager, your tasks and responsibilities will consist of, but are not limited to the following:

Assist with the management of all operational departments as required
Management of roster, costings and forecasting
Professional development of Guest Service Agents & Porters to ensure strong succession planning
Involvement in and management of setting KPI's for Front Office & guest satisfaction
Process and assist with check-in, check-out of guests, ensuring all procedures are adhered too.
Assist in all areas of the hotel to eliminate potential issues including Food & Beverage operations
Immediately attending to guest requests, and leading by example to other members of the team by being proactive and resourceful.
Responsibility for the health and safety of all patrons, guests and staff members.
Overseeing of whole guest experience from Reservation through to departure.

Qualifications

Your ability to 'surprise' our guests with your natural bright and bubbly customer service style is what sets you apart from the rest. You are naturally a confident person who is able to approach people and initiate conversation.

You are able to manage your time and can handle juggling numerous tasks at once and have experience in managing large airline crew movements.

You have experience in Opera, Microsoft Word and Outlook. You will hold a Senior First Aid Certificate and an open manual drivers licence. You will be available to work varied shifts from early mornings to late evenings, including weekends, overnight and Public Holidays as per our business demands.

Additional Information

Benefits:

Competitive salary and performance-based bonuses.
Access to Accor Hotels' employee benefits, including discounted accommodation and food & beverage discounts.
A supportive and collaborative work environment.
Opportunities for growth and professional development.

If you're ready to make your mark in the dynamic world of hospitality and help us redefine what it means to stay with Pullman & Mercure King George Square, we invite you to apply. Join us in creating unforgettable experiences and shaping the future of our unique and vibrant brand.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Duty Manager

Found in: Talent AU C2 - 2 days ago

Australian Venue Co Brisbane, Australia Full time

The Kenmore is expanding its already-established management team. We are looking for a new Duty Manager who has a passion for all things hospo. This is an excellent opportunity for a manager looking to step into a large venue and showcase their skills. · The position will suit a ...
Duty Manager

Found in: Talent AU C2 - 6 days ago

AccorHotel Brisbane City, Australia Full time

Job Description · Are you a day brightener? A story Spotter? Are you someone who loves to create meaningful connections with both guests and colleagues? Pullman and Mercure Brisbane King George Square is currently seeking a Duty Manager to join their professional and dynamic Hote ...
Duty Tasking Manager

Found in: JobGet AU C2 - 4 days ago

LifeFlight Australia Brisbane City, Australia

Aviation Services (Manufacturing, Transport & Logistics) · LifeFlight stands as a global pioneer in aeromedical care, boasting Australia's most diverse service with its fleet of fixed and rotary wing aircraft. Our core mission is to save lives and serve the community. · As a Dut ...
Duty Manager l Dunwoody's Hotel

Found in: Talent AU C2 - 2 days ago

Australian Venue Co Queensland, Australia Full time

Dunwoodys Tavern is expanding its already-established management team. We are looking for a new Duty Manager who has a passion for all things hospo. This is an excellent opportunity for a manager looking to step into a large venue and showcase their skills. · The position will s ...
Property Manager; In-Office Duties Only

Found in: JobGet AU C2 - 2 days ago

Gough Recruitment Queensland, Australia

The Agency · If you enjoy working with a leading, proactive, professional team and are goal and system-focused, then this position is for you.They take a genuine interest intheir staff and offer a superb work environment, team spirit and an attractive salary package. This office ...
Principal Recruitment Consultant

Found in: Jobtome AU C2 - 2 days ago

Wyn&Co Pty Brisbane, Australia

Rapid career growth, great commissions and the ability to establish a high performing team and State Manager positionIf you are looking for rapid career growth, great commissions and/or the ability to establish your own high performing team then we have the opportunity for you.Du ...
Team Leader

Found in: JobGet AU C2 - 4 days ago

Department of Health Tasmania Brisbane City, Australia

Team Leader - Special Operations · Department of Health · Community, Mental Health & Wellbeing · CMHW - Ambulance Tasmania · Applications must be submitted by Sunday 05 May, :55 PM · Sunday 5 May, :55 PM AEST · Award/Classification: · Health and Human Services (Tasmanian Stat ...
Principal UX Designer

Found in: Talent DE C2 - 1 day ago

GTT Communications, Inc. Brisbane City, Australia Full time

Job Title: Principal UX Designer · Location: US/Europe · About GTT: · GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive sui ...
Senior Project Engineer

Found in: Jobtome AU C2 - 3 days ago

Cgcrecruitment Brisbane, Australia

Job DescriptionCGC Recruitment are established experts in providing short term construction and engineering resources to main tier and mid-tier contractors and have again been approached by one of our clients to source a Site based Senior Project Engineer to work on a 6 month con ...
Senior Project Engineer

Found in: Jobtome AU C2 - 12 hours ago

CGC Recruitment Brisbane, Australia

CGC RecruitmentCGC Recruitment are established experts in providing short term construction and engineering resources to main tier and mid-tier contractors and have again been approached by one of our clients to source a Site based Senior Project Engineer to work on a 6 month con ...
APS - Administration Officer

Found in: JobGet AU C2 - 4 days ago

Department of Defence of Australia Brisbane City, Australia

$67,339 - $74,197 + up to 15.4% superannuation · The Role · The APS3 Administration position will be responsible for the following, but not limited to: · Arranging travel for unit personnel. · Monitor Messaging System and action messages as required. · Perform a wide range of adm ...
Maintenance Handyperson

Found in: JobGet AU C2 - 5 days ago

Pro-invest Careers Brisbane City, Australia

Holiday Inn Express Brisbane Central has 226 room, 1 meeting room, gym, guest laundry and a great room for dining. · We're looking for a casual Maintenance Handy Person, someone who is a self-starter and always places the needs of our guests first by ensuring a quality room is pr ...
Receptionist/Administration Assistant

Found in: JobGet AU C2 - 6 days ago

ACOR Consultants Pty Ltd Brisbane City, Australia

ACOR is a national, employee-owned engineering consulting firm, offering a full range of specialist engineering services across multiple sectors. We have a proven track record for the successful delivery of large-scale multi-discipline projects, as well as smaller niche assignmen ...
Intermediate Accountant

Found in: JobGet AU C2 - 12 hours ago

Bentleyrecruitment Brisbane City, Australia

The Opportunity · This client is a reputable firm Brisbane CBD. This firm aims to provide high level accounting solutions to a range of clients for SME. This firm offers a great opportunity to work with a diverse portfolio of clients and gain exposure to advisory duties with clie ...
Intermediate Tax and Business Services Accountant

Found in: JobGet AU C2 - 1 day ago

Bentleyrecruitment Brisbane City, Australia

The Company · Our client is a high-end boutique firm based in Brisbane's city fringe. They offer their clients a range of services including taxation, advisory, and virtual CFO solutions. Their client base is composed of a variety of industries and have turnovers of up to $15 mil ...
Operations Assistant

Found in: JobGet AU C2 - 1 day ago

G3 Canada Limited Brisbane City, Australia

G3 Canada Limited is a progressive and continuously growing company. As part of our commitment of building a smarter path from Farmer's fields to the global market, we are establishing a highly efficient coast to coast Canadian Grain enterprise designed to provide a unique compet ...
Executive Assistant

Found in: JobGet AU C2 - 1 day ago

Oyster People Pty Ltd Brisbane City, Australia

Key Role for an Executive Assistant to work with the operations manager of a highly successful agency who are going from strength to strength · We are currently seeking an experienced and enthusiastic EA with exceptional organisational and interpersonal skills to join a highly su ...
Project Manager, Apartment

Found in: JobGet AU C2 - 5 days ago

Cgcrecruitment Brisbane City, Australia

Job Description · The Company · Highly respected Builder Developer. They have created a fantastic name in South East QLD and due to recent project wins find themselves in a period of growth. Their project portfolio varies from luxury high-rise unit developments to large scale com ...
Administration Officer

Found in: JobGet AU C2 - 6 days ago

First Grade Group Brisbane City, Australia

Administration Officer - Corporate Customer Experience · Role: Administration Officer - Corporate Customer Experience · Company: Logan City Council · Salary: $36.00 per hour plus Super · Hours: Week One - Monday, Wednesday, Friday 08:00 - 17:00, Week Two - Tuesday, Thursday 08:0 ...
Service Advisor

Found in: JobGet AU C2 - 5 days ago

BOSS Plow Brisbane City, Australia

Are you looking to move away from hands-on work and focus on managing workflows? Do you excel in customer service? · We are seeking a dedicated and customer-oriented individual to join our Equipment team as a Service Advisor. You'll report to the Service Manager and handle servic ...